Inspection on 27/05/09 for Ocean Hill Lodge
Also see our care home review for Ocean Hill Lodge for more information
Due to difficulties updating our database, this is probably NOT the latest inspection report for this service. Please check the CQC website instead. We hope to resume regular updates of BestCareHome soon.
The following inspection below was carried out on 27th May 2009.
CQC found this care home to be providing an Good service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
During the course of the inspection considerable care and kindness was noted from the staff to the service users in the delivery of care. The registered provider employs the staff on a contract basis with hours that suit them, consequently there are a number of different shift hours being worked. The staff appreciate this and the registered provider stated that it helped retain the staff. This in turn is appreciated by the service users who all spoke enthusiastically about the wonderful staff at Ocean Hill Lodge. Daily recording records kept at the home are of a generally good standard.
What has improved since the last inspection?
Management have worked hard to comply with the Statutory Requirements listed in the last report. Good progress has been made to improve and keep up to date with care planning information. Policies and procedures have been revised and updated. The new system for care planning is now fully operational and is working well. Evidence is available to indicate that these plans of care are being regularly reviewed, dated and signed. Training profiles for staff are now more orderly and priority is given to ensure staff receive relevant training to enable them to keep up to date and enhance their competence. The majority of staff have attained an NVQ qualification. Overall progress has been made.
What the care home could do better:
Supervision records still need to be more consistently maintained. From a health and safety point of view, the building presents as being rather untidy and cluttered. Improvement will benefit residents.