Random inspection report
Care homes for adults (18-65 years)
Name: Address: The Sanctuary 36 Ashburnham Road Hastings East Sussex TN35 5JL three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Alexis Reilly Date: 1 9 0 5 2 0 1 0 Information about the care home
Name of care home: Address: The Sanctuary 36 Ashburnham Road Hastings East Sussex TN35 5JL 01424200353 01424200352 mel.richards@turning-point.co.uk www.turning-point.co.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Melisa Anne Tapp Type of registration: Number of places registered: Conditions of registration: Category(ies) : Turning Point Limited care home 7 Number of places (if applicable): Under 65 Over 65 0 mental disorder, excluding learning disability or dementia Conditions of registration: 7 The maximum number of service users to be accommodated is 7 The registered person may provide the following category of service only: Care home only (PC) to service users of the following gender; Either whose primary care needs on admission to the home are within the following category: Mental disorder, excluding learning disability or dementia (DE) Date of last inspection Brief description of the care home The Sanctuary is situated within a two storey detached house in a quiet residential area of Hastings. The Sanctuary is a crisis centre and is part of the Turning Point Organisation, which has a number of mental health and drug and alcohol residential services. The home is close to the local shops and the town centre and seafront of
Care Homes for Adults (18-65 years) Page 2 of 7 1 4 1 0 2 0 0 8 Brief description of the care home Hastings. The home has a secluded rear garden with a patio and area of lawn. The home is registered to offer placements to up to seven service users with mental health needs, these placements act as a short term respite and are offered for periods of up to two weeks. There are no charges to service users staying at The Sanctuary. The service is block funded by Bexhill and Rother PCT, Hastings and St Leonards PCT and Social Services. Care Homes for Adults (18-65 years) Page 3 of 7 What we found:
This was a Random inspection. As the service has an excellent rating the inspection was to monitor the performance of the service and to ensure it was still providing excellent outcomes for service users. The inspection began at 9am and the site visit lasted until 10.45am. The plan of training provided for staff was also taken from the home and used as evidence for this inspection. As part of the inspection the inspector examined the pre admission documents, daily care plans and risk assessments for the two residents currently placed in the home. The inspector also looked at incidents of notice in the home and the policy which was created following a recommendation from the last inspection. This policy was the Safer Working Practises Policy. The inspector had a guided tour of the building and the garden and spent time talking with two project workers. Two service users were placed on the day of the inspection, both were out during the site visit. Since the last inspection the management arrangements remain the same, the Registered Manager has been in place for a number of years, the staff group remain stable and there is a low turn over of staff. Since the last inspection the organisation has recruited to the team leader role, this effectively forms an additional line of management between the project workers and the Registered Manager of the service. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
