Inspection on 18/05/06 for Across The Bay
Also see our care home review for Across The Bay for more information
This inspection was carried out on 18th May 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The staff said that they provide good care for all the residents. They were seen being polite and respectful to the residents. This means that the residents are well cared for by a good team of staff. The residents said that all the staff are nice and helpful. One resident, had written in her survey card " the staff are great and splendid." The home is kept clean. The residents said that the staff clean their rooms everyday and they live in a nice environment.
What has improved since the last inspection?
The percentage of care staff who have completed their NVQ (National Vocational Qualification) level 2 has increased from 37% to 69%. This means that the recommendation made by CSCI for 50% of care staff to do this training has been exceeded. Residents are cared for by a team of experienced and trained staff.
What the care home could do better:
The home is owned by Mr Haslam and Mrs Bailey who are the registered providers. Mrs Bailey has never been involved in the day to day running of the home. Mr Haslam has been running the home with the help of his wife. However, in the last year, due to family commitments, Mr Haslam has had very little input in the management of the home. Mrs Haslam who is very experienced has been running the home. Mrs Haslam confirmed that her husband will not be working at the home for a while and that she will be managing the home. To support this, Mrs Haslam is doing the Registered Manager`s Award and will register as the manager with CSCI. The recruitment of staff needs to be more robust. In one instance, references had not been received before a new member of staff started work at the home. All staff should be recruited using the well written recruitment procedure of the home. This will prevent unsatisfactory staff working at the home