Inspection on 25/07/07 for Across The Bay
Also see our care home review for Across The Bay for more information
This inspection was carried out on 25th July 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The inspection was conducted in a very friendly and cooperative manner and the residents spoken to said that they were happy living at the home.During the visit, the inspector spoke to and observed a number of residents who all appeared to be very comfortable and relaxed in their surroundings. The staff benefit from a good standard of training. It was also pleasing to note that the home continue to meet the national target in NVQ training, with 81% of carers holding the qualification at level 2 or above. The staff were observed to be polite and respectful when talking and caring for the residents. The new pre inspection questionnaire, AQAA (Annual Quality Assurance Assessment) was completed well and with good detailed information about the home. The residents spoken to said that they are well cared for and that all the staff are kind.
What has improved since the last inspection?
The percentages of care staff who have completed their NVQ have increased to 81%. A disabled toilet is being built on the lower ground floor. This will help residents to access and use the toilet with more ease. The recruitment processes have been tightened up since the last inspection when it was discovered that staff were employed without written references being obtained. Mrs Haslam, the wife of the provider has completed her Registered Manager`s Award and will be seeking registration with CSCI.
What the care home could do better:
The home is owned by Mr Haslam and Mrs Bailey who are the registered providers. Mrs Bailey has never been involved in the day to day running of the home. Mr Haslam has been running the home with the help of his wife. However, in the last year, due to family commitments, Mr Haslam has had very little input in the management of the home. Mrs Haslam who is supporting her husband in the day to day management of the home needs to register as the manager of the home.The toilet doors on the half landings should be fitted with appropriate locks. They should also be adjusted so that they close properly.