Inspection on 02/02/07 for Amber Banks Care Home for the Elderly

This inspection was carried out on 2nd February 2007.

CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

Other inspections for this house

Amber Banks Care Home for the... 25/06/08

Amber Banks Care Home for the... 01/11/07

Amber Banks Care Home for the... 03/03/06

Amber Banks Care Home for the... 20/09/05

Amber Banks Care Home for the... 22/09/04

Amber Banks Care Home for the... 30/04/04

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Chirnside House

Keer Sands Residential Home

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Bushell House

Langrigg House

Parkside

Dystlegh Grange

Thornton Lodge

Extracts from inspection reports are licensed from CQC, this page was updated on 08/07/2008.

CARE HOMES FOR OLDER PEOPLE Amber Banks Care Home for the Elderly 53/55 Clifton Drive Blackpool Lancashire FY4 1NT Lead Inspector Christopher Bond Unannounced Inspection 09:30 2 February 2007 nd X10015.doc Version 1.40 Page 1 The Commission for Social Care Inspection aims to: • • • • Put the people who use social care first Improve services and stamp out bad practice Be an expert voice on social care Practise what we preach in our own organisation Reader Information Document Purpose Author Audience Further copies from Copyright Inspection Report CSCI General Public 0870 240 7535 (telephone order line) This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI www.csci.org.uk Internet address Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 2 This is a report of an inspection to assess whether services are meeting the needs of people who use them. The legal basis for conducting inspections is the Care Standards Act 2000 and the relevant National Minimum Standards for this establishment are those for Care Homes for Older People. They can be found at www.dh.gov.uk or obtained from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering: www.tso.co.uk/bookshop This report is a public document. Extracts may not be used or reproduced without the prior permission of the Commission for Social Care Inspection. Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 3 SERVICE INFORMATION Name of service Amber Banks Care Home for the Elderly Address 53/55 Clifton Drive Blackpool Lancashire FY4 1NT Telephone number Fax number Email address Provider Web address Name of registered provider(s)/company (if applicable) Name of registered manager (if applicable) Type of registration No. of places registered (if applicable) 01253 341450 01253 341450 Mr Bruce Keith Hargreaves Mrs Susan May Frost Care Home 46 Category(ies) of Old age, not falling within any other category registration, with number (46), Physical disability (8) of places Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 4 SERVICE INFORMATION Conditions of registration: 1. The service is registered to accommodate a maximum of 46 service users to include: Up to 46 service users in the category OP (older persons 65 and over) Up to 8 service users in the category PD (Physical Disability) 3rd March 2006 Date of last inspection Brief Description of the Service: This home is registered to accommodate 46 older people, 8 of which can be residents in the category of physical disabled. It is situated in the South Shore area of Blackpool in close proximity of public transport, promenade and local amenities. The majority of the bedrooms are single rooms. There is one double bedroom, which has shower en-suite facilities. One of the single bedrooms also has en-suite facilities. There is a passenger lift and the home provides a laundry service for residents. There are local shops within walking distance of the home and there are other amenities close by. Blackpool promenade is a short distance away and Blackpool Pleasure Beach is at the end of the road. There are bus and tram services that stop within walking distance and serve several areas of the Fylde Coast. There is a large courtyard area to the rear of the home where the residents can sit out in good weather. There are car -parking areas to the front and the side of the home. Information relating to the home’s Service User Guide and Statement of Purpose is included in the welcome pack, which is given to all prospective residents. This information explains the care service that is offered, who the owner and staff are, and what the resident can expect if he or she decides to live at the home. At the time of this visit, (02/02/07) the information given to the Commission showed that the fees for care at the home are from £291.41 to £349.00 per week, with added expenses for hairdressing and chiropody. The fee for those with a physical disability is £367.20 per week, with added expenses for hairdressing and chiropody. Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 5 SUMMARY This is an overview of what the inspector found during the inspection. This was an unannounced inspection that took place over a total of 6.5 hours. A tour of the home included bedrooms, lounge and dining areas, and bathrooms. All areas were clean and hygienic. The residents’ personal files and care plans were examined. Care staff records and recruitment records were also looked at. Safety certificates for the home were also examined. Residents and care staff were spoken to during this inspection and a number of care surveys were returned from the residents at the home. What the service does well: What has improved since the last inspection? Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 6 Offices have been added to the building. The owners of the home now spend more time at the home to ensure that it is being run in the best interests of the residents. There is a new courtyard area to the rear of the house where residents can sit out in good weather. This has disabled access and gives more privacy. The home has a ‘treatment room’ where people can be examined and treated in private. Visiting health care professionals can now see the residents in a room on the ground floor without having to go to the residents’ bedrooms. This helps to maintain confidentiality. Several areas of the home have been redecorated and re-carpeted. This has helped to make the home a nicer place to live in. A new canopy has been fitted above the front door of the home. Work has also been completed on the car park area at the front. Visitors now have more places to park. The manager now makes regular checks of medication procedures. These checks are recorded and have helped to ensure that the residents’ medication is handled safely. What they could do better: There are several residents who have a physical disability and need help moving around the home. There is very little evidence to show that regular training is taking place to show the care staff how to move people safely and professionally. This training should be available to all care staff on an on -going basis. Training has, however, taken place in other areas and evidence of this can be found in the hallway of the home where the training certificates for the care staff are displayed. Well- trained care staff help to ensure that a quality service is given. It is very difficult to find up to date information about the staff. Some of the main files do not contain a photograph, proof of identification, proof of address or training records. It would be good practice to have one central personnel file that contained all of this important information. Some residents are on ‘controlled’ medication. It is recommended that this be stored in a separate locked ‘fixed’ container to ensure that it is handled safely. Please contact the provider for advice of actions taken in response to this Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 7 inspection. The report of this inspection is available from enquiries@csci.gsi.gov.uk or by contacting your local CSCI office. The summary of this inspection report can be made available in other formats on request. Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 8 DETAILS OF INSPECTOR FINDINGS CONTENTS Choice of Home (Standards 1–6) Health and Personal Care (Standards 7-11) Daily Life and Social Activities (Standards 12-15) Complaints and Protection (Standards 16-18) Environment (Standards 19-26) Staffing (Standards 27-30) Management and Administration (Standards 31-38) Scoring of Outcomes Statutory Requirements Identified During the Inspection Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 9 Choice of Home The intended outcomes for Standards 1 – 6 are: 1. 2. 3. 4. 5. 6. Prospective service users have the information they need to make an informed choice about where to live. Each service user has a written contract/ statement of terms and conditions with the home. No service user moves into the home without having had his/her needs assessed and been assured that these will be met. Service users and their representatives know that the home they enter will meet their needs. Prospective service users and their relatives and friends have an opportunity to visit and assess the quality, facilities and suitability of the home. Service users assessed and referred solely for intermediate care are helped to maximise their independence and return home. The Commission considers Standards 3 and 6 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Standards 3 and 6. Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. Prospective residents are given good information about this home. They can then make an informed decision as to whether or not the service is right for them. Residents are assessed before they are admitted so that the home can be confident that they can meet people’s needs. EVIDENCE: Most of the people who chose to live at Amber Banks received plenty of information about the home before moving in. A welcome pack was available which contained a Service User Guide and a Statement of Purpose. All of this information helped the residents and their families to make an informed choice about whether the home was right for them. Four of the residents were able to confirm that they had been given this information. Each of the residents had been assessed before coming to live at the home so that a decision could be made as to whether the staff could care for them properly and address their specific needs. The manager usually visited Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 10 prospective residents to complete this assessment. There was a copy of this assessment on each of the residents’ personal information files. Just before the inspection one service user had been admitted due to an emergency. This person had been assessed and it was found that the home could attend to their needs. They had also been given a copy of the Service User Guide so that they knew the services that the home offered. The home had guidelines to assist them when admitting someone at short notice. This helped to ensure that procedures were followed correctly. Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 11 Health and Personal Care The intended outcomes for Standards 7 – 11 are: 7. 8. 9. 10. 11. The service user’s health, personal and social care needs are set out in an individual plan of care. Service users’ health care needs are fully met. Service users, where appropriate, are responsible for their own medication, and are protected by the home’s policies and procedures for dealing with medicines. Service users feel they are treated with respect and their right to privacy is upheld. Service users are assured that at the time of their death, staff will treat them and their family with care, sensitivity and respect. The Commission considers Standards 7, 8, 9 and 10 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Standards 7, 8, 9 and 10 Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. The residents health and social care needs are met and well planned. Residents are supported and protected in their daily lives. The people in this home were looked after well and treated with dignity and respect. EVIDENCE: Everyone who lived at Amber banks had a plan of care. This documented all of their daily needs and how the staff would address these needs. The care staff added information to the plans on a daily basis and each plan was reviewed every month so that information could be updated and appropriate action taken. The care plans held information about the health needs of the residents and when health care professionals such as the GP, or the district nurse had made visits. Four of the residents said that they had received good health care and the home had a ‘treatment room’ where people could be examined and treated in private. One of the residents confirmed that an optician called regularly at the home. Training records showed that many of the staff had been on an Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 12 ‘optical awareness’ course. This is essential because it illustrates that people’s optical health is important to the service. The home had a separate room where medication was stored safely. The medication record sheets of each resident were looked at and they were completed appropriately. Everyone had a photograph attached to his or her records to help identification. Systems were in place that ensured that all medication was handled correctly and professionally ensuring the safety of service users. Those that were able to look after their own medication had lockable spaces in their rooms to store this. Appropriate risk assessments were completed to help the home to help ensure that people were safe when looking after their own medication. The manager undertook random safety checks on the medication systems to ensure that the care staff were handling medication securely and properly. Three of the care staff had recently attended training in the safe administration of medication. Some residents were on ‘controlled’ medication. It is recommended that this be stored in a separate locked ‘fixed’ container to ensure that it is handled safely. There was a controlled drugs register that showed when these drugs were administered and by whom. Appropriate measures were in place to prevent the development of pressure sores. The manager was fully aware of the necessary action to take should anybody develop these. There was special equipment available to prevent pressure sore development and to aid healing. There were some nice comments made about the care staff at the home. All of the residents that were spoken to said that they were treated with respect and dignity by the staff. One person commented, “I’ve absolutely no complaints, the girls are marvellous and really offer the ‘personal touch’”. Another resident said, “I’m really satisfied, they look after me really well.” There were several examples seen by the inspector of residents being spoken to considerately and respectfully. Residents were seen chatting and smiling in the lounge areas. There was a sense of ‘well being’ throughout the home. The residents were well dressed and looked cared for. One of the residents had been diagnosed as having dementia. One of the care staff was working on a one-to –one basis with this person, setting tables for lunch and folding napkins. This helped to maintain the persons well –being by providing regular individual activity. Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 13 Daily Life and Social Activities The intended outcomes for Standards 12 - 15 are: 12. 13. 14. 15. Service users find the lifestyle experienced in the home matches their expectations and preferences, and satisfies their social, cultural, religious and recreational interests and needs. Service users maintain contact with family/ friends/ representatives and the local community as they wish. Service users are helped to exercise choice and control over their lives. Service users receive a wholesome appealing balanced diet in pleasing surroundings at times convenient to them. The Commission considers all of the above key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Standards 12, 13, 14 and 15. Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. Visitors to the home are welcomed and encouraged in order to maintain valued relationships. The activities programme is extensive and varied and helps to keep the residents attentive and active. Mealtimes are planned and unhurried and residents’ preferences are respected. EVIDENCE: The home had a dedicated activities coordinator and there was a programme of events posted on the wall to inform everyone what was happening on a particular day. Activities included bingo, Karaoke, photography, carpet bowls and reminiscence session. The care plans showed that people’s interests and hobbies were recorded. This meant that the staff had good information to ensure that recreational interests were being satisfied. There were several residents who had physical disabilities and were under the age of 65. A special room had been set aside with games, computers, books and pastimes that were more appropriate for younger adults. Those residents that were spoken to said that they often went out of the home with staff support. Some went out on the day of the inspection to a visitors Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 14 centre not far from the home. One of the residents commented, “The fact that we can get out for some fresh air and a cup of coffee is marvellous. I’d hate to be stuck in doors all the time. The staff really try to get us out as often as possible.” There was a hairdresser who visited the home on a regular basis and a special room had been set -aside for this. Residents’ looked well cared for and well dressed. All of the residents that were spoken to said that they thought the food was generally very good and that they mostly looked forward to meal times. Eleven residents filled out a survey form given to them by the Commission for Social Care Inspection. All wrote that they always or usually liked the meals at the home. The dining areas overlooked the front of the home and the dining tables were properly and attractively set. At the time of this inspection there were fresh flowers on each table. The care plans held evidence that special diets were catered for. The kitchen of the home was looked at, and this was organised and clean. One of the residents said, “We get a really good choice, the cook comes up to my room to take my order.” The lunchtime meal was sampled by the inspector and was found to be pleasant and nutritious. There were several visitors to the home during this inspection. All of the residents that were spoken to confirmed that the care staff at the home welcomed their visitors properly. Residents also said that they were always offered a choice of areas in which they could sit to receive their visitors and refreshments were served. This is important because it shows that the home is maintaining valued relationships and family links. Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 15 Complaints and Protection The intended outcomes for Standards 16 - 18 are: 16. 17. 18. Service users and their relatives and friends are confident that their complaints will be listened to, taken seriously and acted upon. Service users’ legal rights are protected. Service users are protected from abuse. The Commission considers Standards 16 and 18 the key standards to be. JUDGEMENT – we looked at outcomes for the following standard(s): Standards 16 and 18. Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. Residents are safeguarded through good training, policies and procedures. Complaints are treated seriously to ensure that the residents’ rights are protected. EVIDENCE: There were policy documents for the staff to read about how to ensure that people were safeguarded from harm. All of the staff that were spoken to said that they had a good awareness of this important issue and knew what to do if they were not happy about something they had seen. The manager was aware of her responsibilities and knew whom to contact should abuse be suspected. Recent training had taken place regarding safeguarding adults for the senior care staff. It is important that all of the care staff who work at the home have access to this information as it helps to ensure that people are safeguarded from harm. All of the staff that were spoken to said that they knew what to do if someone was unhappy about the service. The complaints procedure was displayed in the home and was part of the Service User Guide. The manager was aware of her role regarding the complaints procedure and how complaints can be used as a quality tool to ensure that the home is run in the best interests of the residents. Four of the residents who were spoken to said that they were aware of the procedure to follow if they were unhappy about anything at the home. Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 16 All felt confident that their concerns would be dealt with appropriately and fully. Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 17 Environment The intended outcomes for Standards 19 – 26 are: 19. 20. 21. 22. 23. 24. 25. 26. Service users live in a safe, well-maintained environment. Service users have access to safe and comfortable indoor and outdoor communal facilities. Service users have sufficient and suitable lavatories and washing facilities. Service users have the specialist equipment they require to maximise their independence. Service users’ own rooms suit their needs. Service users live in safe, comfortable bedrooms with their own possessions around them. Service users live in safe, comfortable surroundings. The home is clean, pleasant and hygienic. The Commission considers Standards 19 and 26 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Standards 19, 20, 21, 22, 23, 24, 25 and 26. Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. The residents are provided with a comfortable, clean and hygienic environment and bedrooms were personalised. This means that residents should feel at home with their belongings around them. EVIDENCE: All of the bedrooms at this home had en-suite facilities. This is important because it helps to give the residents autonomy and they don’t have to share facilities. One resident said, “We’ve got our own bathrooms, that’s a big thing for me.” All of the rooms were fairly large with plenty of room for personal possessions and furniture. All of the bedrooms had personal photographs; ornaments and other items that made each room look homely and individual. All of the residents who were spoken to said that they were happy with their rooms. Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 18 Another resident said, “My room is smashing. I’ve got some of my own furniture and it’s just how I like it.” The home was well maintained throughout. The manager confirmed that maintenance tasks were generally dealt with quickly so as not to inconvenience residents. All of the rooms were well decorated and there was a nice homely feel to the bedrooms and communal areas. There were two lounge areas, one being a sun lounge at the front of the house. The residents generally used this room as a quiet area where they could sit and chat. The main lounge had more chairs and a large television. A large, private courtyard had been built at the rear of the house. This was good because it meant that the residents could sit out in good weather. On the day of the inspection the home was clean, hygienic and fresh smelling. The home had a dedicated laundry assistant who helped to ensure that clothes were washed properly and at the correct temperatures. She also helped to ensure that clothing was returned to the right people. There were several residents who had physical disabilities. There were aids and adaptations around the home to ensure that they were comfortable and were moved safely. Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 19 Staffing The intended outcomes for Standards 27 – 30 are: 27. 28. 29. 30. Service users’ needs are met by the numbers and skill mix of staff. Service users are in safe hands at all times. Service users are supported and protected by the home’s recruitment policy and practices. Staff are trained and competent to do their jobs. The Commission consider all the above are key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Standards 27, 28, 29 and 30. Quality in this outcome area is adequate. This judgement has been made using available evidence including a visit to this service. Staff were caring and competent in their roles. Well -qualified care staff helped to ensure that a quality service was given. EVIDENCE: There were enough care staff on duty during the inspection to ensure that the assessed needs of the residents were adequately dealt with. The staff rotas showed that staffing was good and that there were plenty of staff on each shift to ensure that people were being properly looked after. All of the questionnaires received said that there was always or usually staff available when they were needed. Most of the care staff had achieved a nationally recognised qualification in care (National Vocational Qualification level 2 or 3). There was a good induction process to help ensure that new care staff were competent before commencing their role. Some of the senior care staff had achieved a higher standard (National Vocational Qualification level 4). There have been several training courses held for the care staff within the home. Well- trained care staff help to ensure that a quality service is given. The inspector looked at most of the personal files for care staff. It was very difficult to find up to date information about the staff. Some of the main files did not contain a photograph, proof of identification, proof of address or Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 20 training records. Some files did not contain reference numbers for Criminal Records Bureau disclosures. References and application forms were available but were in a separate file. Many of the records that showed that care staff had been on training courses were either held by the staff themselves or were displayed on the wall in the hallway of the home. All of this information is legally required and should be kept on staff personnel files. Good, concise, accurate information is essential when ensuring that the residents are safeguarded. It would be good practice to have one central personnel file that contained all of this important information. Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 21 Management and Administration The intended outcomes for Standards 31 – 38 are: 31. 32. 33. 34. 35. 36. 37. 38. Service users live in a home which is run and managed by a person who is fit to be in charge, of good character and able to discharge his or her responsibilities fully. Service users benefit from the ethos, leadership and management approach of the home. The home is run in the best interests of service users. Service users are safeguarded by the accounting and financial procedures of the home. Service users’ financial interests are safeguarded. Staff are appropriately supervised. Service users’ rights and best interests are safeguarded by the home’s record keeping, policies and procedures. The health, safety and welfare of service users and staff are promoted and protected. The Commission considers Standards 31, 33, 35 and 38 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Standards 31, 33, 35 and 38. Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. The residents are protected and safeguarded by good management practice and a well maintained home. Core safety training is infrequent meaning care staff aren’t updating their safety skills. EVIDENCE: The manager of the home had a recognised qualification in care (National Vocational Qualification level 4). All of the residents and care staff that were spoken to during the inspection were complimentary about the style of management within the home. Regular quality checks were taking place to ensure that a good service was being given to the residents and that they were safe. Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 22 Good records were being kept of safety checks within the home. These showed that professionals were checking the lift, electric and gas equipment and the fire alarm system regularly. This helped to ensure that the residents lived in a safe home. Trained maintenance people were also checking the lifting equipment in the home on a regular basis to ensure that hoists were safe to use. There were several residents who had a physical disability and needed help moving around the home. There was very little evidence to show that regular training was taking place to show the care staff how to move people safely and professionally. This training, along with fire safety awareness, food hygiene, and infection control, should be available to all care staff on a yearly refresher basis. There was evidence available to show that some of the care staff had attended refresher training regarding administering first aid. It is important that these ‘core’ areas of training are available to make sure that the residents live in a safe environment. Risk assessments had been completed for areas of the home where there was seen to be hazards that may affect the residents well being. Individual risk assessments were available within the care plans. This shows that there is a good recognition of hazards within the home. Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 23 SCORING OF OUTCOMES This page summarises the assessment of the extent to which the National Minimum Standards for Care Homes for Older People have been met and uses the following scale. The scale ranges from: 4 Standard Exceeded 2 Standard Almost Met (Commendable) (Minor Shortfalls) 3 Standard Met 1 Standard Not Met (No Shortfalls) (Major Shortfalls) “X” in the standard met box denotes standard not assessed on this occasion “N/A” in the standard met box denotes standard not applicable CHOICE OF HOME Standard No Score 1 2 3 4 5 6 ENVIRONMENT Standard No Score 19 20 21 22 23 24 25 26 3 X 3 X X N/A HEALTH AND PERSONAL CARE Standard No Score 7 3 8 3 9 3 10 3 11 X DAILY LIFE AND SOCIAL ACTIVITIES Standard No Score 12 3 13 3 14 3 15 3 COMPLAINTS AND PROTECTION Standard No Score 16 3 17 X 18 3 3 3 3 3 3 3 3 3 STAFFING Standard No Score 27 3 28 3 29 2 30 2 MANAGEMENT AND ADMINISTRATION Standard No 31 32 33 34 35 36 37 38 Score 3 X 3 X 3 X X 2 Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 24 Are there any outstanding requirements from the last inspection? No STATUTORY REQUIREMENTS This section sets out the actions, which must be taken so that the registered person/s meets the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The Registered Provider(s) must comply with the given timescales. No. 1 Standard OP29 Regulation 19 (1) (a). Schedule 2. 23 (4) (5). 13 (3) (4) (5). Requirement Timescale for action 31/03/07 2 OP38 Concise and accurate employment information must be held for each employee within the care home. Updated training must be 30/06/07 available in all core areas. These include Moving and handling, Fire safety, Food Hygiene and Infection control. RECOMMENDATIONS These recommendations relate to National Minimum Standards and are seen as good practice for the Registered Provider/s to consider carrying out. No. 1. Refer to Standard OP9 Good Practice Recommendations Controlled medication should be stored in a separate locked, fixed container within the medication storage room. Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 25 Commission for Social Care Inspection North Lancashire Area Office 2nd Floor, Unit 1, Tustin Court Port Way Preston PR2 2YQ National Enquiry Line: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk © This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI Amber Banks Care Home for the Elderly DS0000010002.V324049.R01.S.doc Version 5.2 Page 26 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. 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