Inspection on 22/01/08 for Cholwell House
Also see our care home review for Cholwell House for more information
This inspection was carried out on 22nd January 2008.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Only two comment cards and two resident surveys, three relatives surveys were returned all gave positive comments about the care, the staff and the environment. The residents/relatives consider the quality of food to be good. The impression of the home is that it remains friendly comfortable and safe place to live and the staff respectful and caring. The environment is of a high standard and clean. The residents are calm and cheerful and the staff assists them to look smart and well kempt.All of the residents and visitors spoken with during the inspection commented positively on all aspects of the home. Survey responses include: "The home has always been good, but since the new manager has arrived the home is excellent. I would always recommend it`. "My xxxxxx is able to receive and take part in services according to xxx faith. xxx disability is dealt with sympathetically as is xxx age`. "Cannot fault the care. All staff nursing, carers, office staff extremely efficient and dedicated"
What has improved since the last inspection?
The general high standards have been maintained. A policy has been written for the dispose of unclaimed lost property. New residents have night care plans written within the first week after admission.
What the care home could do better:
Ensure a qualified RN be employed as a Manager as soon as practical. `I am not sure of any improvement required, especially in respect of my own xxxxxx. The home is clean, bedding/clothes changed daily and bathing is regular. My xxxxxx enjoys xxx food and the meals presented. Clients are encouraged to drink plenty of fluids and are assisted if they cannot manage themselves`.