Inspection on 15/06/07 for Clover House
Also see our care home review for Clover House for more information
This inspection was carried out on 15th June 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Excellent. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Clover House is a family run business that employs a fairly consistent, competent staff team and as such offers consistency of care and a tailor made service to each individual resident. The home ensures that each resident has age appropriate activities and a life style that meets their needs. The people that live at Clover House see it as home rather than a Care Home. The management team keeps up date and well informed about current trends in the care of people with a LD (Learning Disability) ensuring people have access to all that is available within the community. There is a strong belief at Clover House; in the rights of the people with a LD and a determination to ensure peoples rights are upheld. The residents are enabled to have a say in the continued employment of care staff, which all staff members are aware of. This ensures that staff understand that the residents views are all important. The residents told the inspector that they are encouraged to give their opinions about the home and all aspects of care.
What has improved since the last inspection?
The residents stated that the people who receive services from the companies domiciliary care scheme, were still coming to the house uninvited and they told Michelle (care manager) about this and she is looking into this for us as "It is our home" There has been a reduction in this practice but occasionally still occurs. The residents feel that only people they invite should come into their home.
What the care home could do better:
Continue to ensure that the residents are consulted about who comes into their home.