Inspection on 06/03/07 for Cornfields

This inspection was carried out on 6th March 2007.

CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is (sorry - unknown). The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.

The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.

Other inspections for this house

Cornfields 09/11/05

Cornfields 16/08/05

Cornfields 26/11/04

Cornfields 29/07/04

Cornfields 11/02/04

Cornfields 17/07/03

Cornfields 21/03/03

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Hillview Farm

Dalewood Respite Care

Orchard,The

REACH Upton Court Road

Fairways

Treloar College

Kestrel House, St Anne`s Opportunity Centre,

Pinta

Extracts from inspection reports are licensed from CQC, this page was updated on 08/07/2008.

CARE HOME ADULTS 18-65 Cornfields 98 Roman Road Basingstoke Hampshire RG23 8HD Lead Inspector John Vaughan Unannounced Inspection 6th March 2007 10:30 Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 1 The Commission for Social Care Inspection aims to: • • • • Put the people who use social care first Improve services and stamp out bad practice Be an expert voice on social care Practise what we preach in our own organisation Reader Information Document Purpose Author Audience Further copies from Copyright Inspection Report CSCI General Public 0870 240 7535 (telephone order line) This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI www.csci.org.uk Internet address Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 2 This is a report of an inspection to assess whether services are meeting the needs of people who use them. The legal basis for conducting inspections is the Care Standards Act 2000 and the relevant National Minimum Standards for this establishment are those for Care Homes for Adults 18-65. They can be found at www.dh.gov.uk or obtained from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering: www.tso.co.uk/bookshop This report is a public document. Extracts may not be used or reproduced without the prior permission of the Commission for Social Care Inspection. Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 3 SERVICE INFORMATION Name of service Cornfields Address 98 Roman Road Basingstoke Hampshire RG23 8HD 01256 844 607 Telephone number Fax number Email address Provider Web address Name of registered provider(s)/company (if applicable) Name of registered manager (if applicable) Type of registration No. of places registered (if applicable) c.wyatt@liaise.co.uk Liaise Loddon Limited Mrs C A Wyatt Care Home 3 Category(ies) of Learning disability (3) registration, with number of places Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 4 SERVICE INFORMATION Conditions of registration: 1. All Service users must be at least 16 years. Date of last inspection 9th November 2005 Brief Description of the Service: Cornfields is a care home providing personal care and accommodation for three young adults who have autism, and associated restrictive complex behaviours within the category of learning disability; and is owned by Liaise Loddon Ltd. The home has undergone a period of refurbishment and alteration and is now a three bedroom detached house with a communal lounge and conservatory /dinning room that opens out to a paved patio area. There is a separate building in the grounds used for sensory and social group activities; the laundry facility for the home is also located within this building, and behind the building is a further area of garden laid to lawn with a large swing and seating. Cornfields is within a residential area of Basingstoke close to local shops and within a five minute car journey to Basingstokes main shopping centre, and therefore is close to amenities within Leisure, Shopping and Health & Social Care Services. Information provided by the manager confirmed that the weekly charge for living in Cornfields range from £ 2884 to £3365. Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 5 SUMMARY This is an overview of what the inspector found during the inspection. The inspector met with the manager in the local office based at the rear of the property. The service is not operating at present as it is undergoing refurbishment and alteration. The manager confirmed that the first service user is currently going through their assessment and transition programme and the final touches are being made to the environment with an expected opening in early April. Staff working with the service user visited the home while the inspector was there and were observed to be planning for the move with the manager and a senior staff member. The inspector toured the home and had a discussion about plans for the service. Limited information was available in the home and it is not possible to make a judgement on a significant number of outcome groups at this time. What the service does well: What has improved since the last inspection? What they could do better: Discussions with the manager of the service provided reassurances that all necessary service user assessments and planning documentation would be in place prior to their admission to the home. The service was not asked to improve on anything as a result of this visit. Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 6 Please contact the provider for advice of actions taken in response to this inspection. The report of this inspection is available from enquiries@csci.gsi.gov.uk or by contacting your local CSCI office. The summary of this inspection report can be made available in other formats on request. Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 7 DETAILS OF INSPECTOR FINDINGS CONTENTS Choice of Home (Standards 1–5) Individual Needs and Choices (Standards 6-10) Lifestyle (Standards 11-17) Personal and Healthcare Support (Standards 18-21) Concerns, Complaints and Protection (Standards 22-23) Environment (Standards 24-30) Staffing (Standards 31-36) Conduct and Management of the Home (Standards 37 – 43) Scoring of Outcomes Statutory Requirements Identified During the Inspection Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 8 Choice of Home The intended outcomes for Standards 1 – 5 are: 1. 2. 3. 4. 5. Prospective service users have the information they need to make an informed choice about where to live. Prospective users’ individual aspirations and needs are assessed. Prospective service users know that the home that they will choose will meet their needs and aspirations. Prospective service users have an opportunity to visit and to “test drive” the home. Each service user has an individual written contract or statement of terms and conditions with the home. The Commission consider Standard 2 the key standard to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Quality in this outcome area could not be assessed. This judgement has been made using available evidence including a visit to this service. The home is not operating at present and there is insufficient evidence to make a judgement in this area. EVIDENCE: Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 9 Individual Needs and Choices The intended outcomes for Standards 6 – 10 are: 6. 7. 8. 9. 10. Service users know their assessed and changing needs and personal goals are reflected in their individual Plan. Service users make decisions about their lives with assistance as needed. Service users are consulted on, and participate in, all aspects of life in the home. Service users are supported to take risks as part of an independent lifestyle. Service users know that information about them is handled appropriately, and that their confidences are kept. The Commission considers Standards 6, 7 and 9 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Quality in this outcome area could not be assessed. This judgement has been made using available evidence including a visit to this service. The home is not operating at present and there is insufficient evidence to make a judgement in this area. EVIDENCE: Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 10 Lifestyle The intended outcomes for Standards 11 - 17 are: 11. 12. 13. 14. 15. 16. 17. Service users have opportunities for personal development. Service users are able to take part in age, peer and culturally appropriate activities. Service users are part of the local community. Service users engage in appropriate leisure activities. Service users have appropriate personal, family and sexual relationships. Service users’ rights are respected and responsibilities recognised in their daily lives. Service users are offered a healthy diet and enjoy their meals and mealtimes. The Commission considers Standards 12, 13, 15, 16 and 17 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Quality in this outcome area could not be assessed. This judgement has been made using available evidence including a visit to this service. The home is not operating at present and there is insufficient evidence to make a judgement in this area. EVIDENCE: Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 11 Personal and Healthcare Support The intended outcomes for Standards 18 - 21 are: 18. 19. 20. 21. Service users receive personal support in the way they prefer and require. Service users’ physical and emotional health needs are met. Service users retain, administer and control their own medication where appropriate, and are protected by the home’s policies and procedures for dealing with medicines. The ageing, illness and death of a service user are handled with respect and as the individual would wish. The Commission considers Standards 18, 19, and 20 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Quality in this outcome area could not be assessed. This judgement has been made using available evidence including a visit to this service. The home is not operating at present and there is insufficient evidence to make a judgement in this area. EVIDENCE: Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 12 Concerns, Complaints and Protection The intended outcomes for Standards 22 – 23 are: 22. 23. Service users feel their views are listened to and acted on. Service users are protected from abuse, neglect and self-harm. The Commission considers Standards 22, and 23 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Quality in this outcome area could not be assessed. This judgement has been made using available evidence including a visit to this service. The home is not operating at present and there is insufficient evidence to make a judgement in this area. EVIDENCE: Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 13 Environment The intended outcomes for Standards 24 – 30 are: 24. 25. 26. 27. 28. 29. 30. Service users live in a homely, comfortable and safe environment. Service users’ bedrooms suit their needs and lifestyles. Service users’ bedrooms promote their independence. Service users’ toilets and bathrooms provide sufficient privacy and meet their individual needs. Shared spaces complement and supplement service users’ individual rooms. Service users have the specialist equipment they require to maximise their independence. The home is clean and hygienic. The Commission considers Standards 24, and 30 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 24 Quality in this outcome area is good. This judgement has been made using available evidence including a visit to this service. The improvements to the décor and facilities provide a bright, stimulating and comfortable home for prospective service users. EVIDENCE: The inspector toured the home with the manager. As the service has not admitted any service users since the refurbishment work began it was not possible to see how service users use their home and the facilities provided for them. The service is very well decorated and furniture in the communal areas is of good quality. The manager is waiting to finish the purchasing of electrical equipment until nearer the time of the home opening for security reasons, as the home is unoccupied out of office hours at present. Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 14 Service user’s rooms are still to be furnished fully and this will take place nearer the time. The manager said that decisions still need to be made about who will be moving in and rooms will reflect the service users needs and choices. The inspector noted the absence of door locks and hand-basins in service user’s rooms. The manager stated that this was agreed with the commission’s predecessors based on the very complex and challenging needs of individual service users. From discussions with the manager the inspector confirmed that the new service user group would have similar requirements. The inspector advised that these limitations would need to be demonstrated through the care planning and risk assessment strategies for new service users. The manager provided evidence of up to date servicing records for fire, electrical, heating and hot water systems. Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 15 Staffing The intended outcomes for Standards 31 – 36 are: 31. 32. 33. 34. 35. 36. Service users benefit from clarity of staff roles and responsibilities. Service users are supported by competent and qualified staff. Service users are supported by an effective staff team. Service users are supported and protected by the home’s recruitment policy and practices. Service users’ individual and joint needs are met by appropriately trained staff. Service users benefit from well supported and supervised staff. The Commission considers Standards 32, 34 and 35 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Quality in this outcome area could not be assessed. This judgement has been made using available evidence including a visit to this service. The home is not operating at present and there is insufficient evidence to make a judgement in this area. EVIDENCE: Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 16 Conduct and Management of the Home The intended outcomes for Standards 37 – 43 are: 37. 38. 39. 40. 41. 42. 43. Service users benefit from a well run home. Service users benefit from the ethos, leadership and management approach of the home. Service users are confident their views underpin all self-monitoring, review and development by the home. Service users’ rights and best interests are safeguarded by the home’s policies and procedures. Service users’ rights and best interests are safeguarded by the home’s record keeping policies and procedures. The health, safety and welfare of service users are promoted and protected. Service users benefit from competent and accountable management of the service. The Commission considers Standards 37, 39, and 42 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): Quality in this outcome area could not be assessed. This judgement has been made using available evidence including a visit to this service. The home is not operating at present and there is insufficient evidence to make a judgement in this area. EVIDENCE: Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 17 SCORING OF OUTCOMES This page summarises the assessment of the extent to which the National Minimum Standards for Care Homes for Adults 18-65 have been met and uses the following scale. The scale ranges from: 4 Standard Exceeded 2 Standard Almost Met (Commendable) (Minor Shortfalls) 3 Standard Met 1 Standard Not Met (No Shortfalls) (Major Shortfalls) “X” in the standard met box denotes standard not assessed on this occasion “N/A” in the standard met box denotes standard not applicable CHOICE OF HOME Standard No Score 1 X 2 X 3 X 4 X 5 X INDIVIDUAL NEEDS AND CHOICES Standard No 6 7 8 9 10 Score CONCERNS AND COMPLAINTS Standard No Score 22 X 23 X ENVIRONMENT Standard No Score 24 3 25 X 26 X 27 X 28 X 29 X 30 X STAFFING Standard No Score 31 X 32 X 33 X 34 X 35 X 36 X CONDUCT AND MANAGEMENT OF THE HOME Standard No 37 38 39 40 41 42 43 Score X X X X X LIFESTYLES Standard No Score 11 X 12 X 13 X 14 X 15 X 16 X 17 X PERSONAL AND HEALTHCARE SUPPORT Standard No 18 19 20 21 Score X X X X X X X X X X X Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 18 N/A Are there any outstanding requirements from the last inspection? STATUTORY REQUIREMENTS This section sets out the actions, which must be taken so that the registered person/s meets the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The Registered Provider(s) must comply with the given timescales. No. Standard Regulation Requirement Timescale for action RECOMMENDATIONS These recommendations relate to National Minimum Standards and are seen as good practice for the Registered Provider/s to consider carrying out. No. Refer to Standard Good Practice Recommendations Cornfields DS0000012416.V328199.R01.S.doc Version 5.2 Page 19 Commission for Social Care Inspection Hampshire Office 4th Floor Overline House Blechynden Terrace Southampton SO15 1GW National Enquiry Line: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk © This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. 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