Please wait

Care Home: Cornfields

  • 98 Roman Road Basingstoke Hampshire RG23 8HD
  • Tel: 01256844607
  • Fax:

Cornfields is a care home providing personal care and accommodation for three young adults who have autism, and associated restrictive complex behaviours within the category of learning disability; and is owned by Liaise Loddon Ltd. The home has undergone a period of refurbishment and alteration and is now a three bedroom detached house with a communal lounge and conservatory /dinning room that opens out to a paved patio area. There is a separate building in the grounds used for sensory and social group activities; the laundry facility for the home is also located within this building, and behind the building is a further area of garden laid to lawn with a large swing and seating. Cornfields is within a residential area of Basingstoke close to local shops and within a five minute car journey to Basingstoke`s main shopping centre, and therefore is close to amenities within Leisure, Shopping and Health & Social Care Services. The weekly charge for living at Cornfields ranges from £2884 to £3365.

Residents Needs:
Learning disability

Previous Inspections

This may not be the latest inspection for this service as we are having techinical problems updating from CQC - please check directly on the regulators website for the most recent report; bestcarehome hopes to be back to regular updates shortly.

For extracts, read the latest CQC inspection for Cornfields.

CARE HOME ADULTS 18-65 Cornfields 98 Roman Road Basingstoke Hampshire RG23 8HD Lead Inspector Liz Palmer Unannounced Inspection 18th December 2007 10:15 Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 1 The Commission for Social Care Inspection aims to: • • • • Put the people who use social care first Improve services and stamp out bad practice Be an expert voice on social care Practise what we preach in our own organisation Reader Information Document Purpose Author Audience Further copies from Copyright Inspection Report CSCI General Public 0870 240 7535 (telephone order line) This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI www.csci.org.uk Internet address Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 2 This is a report of an inspection to assess whether services are meeting the needs of people who use them. The legal basis for conducting inspections is the Care Standards Act 2000 and the relevant National Minimum Standards for this establishment are those for Care Homes for Adults 18-65. They can be found at www.dh.gov.uk or obtained from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering: www.tso.co.uk/bookshop This report is a public document. Extracts may not be used or reproduced without the prior permission of the Commission for Social Care Inspection. Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 3 SERVICE INFORMATION Name of service Cornfields Address 98 Roman Road Basingstoke Hampshire RG23 8HD 01256 844 607 Telephone number Fax number Email address Provider Web address Name of registered provider(s)/company (if applicable) Name of registered manager (if applicable) Type of registration No. of places registered (if applicable) c.wyatt@liaise.co.uk Liaise Loddon Limited Mrs C A Wyatt Care Home 3 Category(ies) of Learning disability (3) registration, with number of places Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 4 SERVICE INFORMATION Conditions of registration: 1. All Service users must be at least 16 years. Date of last inspection 6th March 2007 Brief Description of the Service: Cornfields is a care home providing personal care and accommodation for three young adults who have autism, and associated restrictive complex behaviours within the category of learning disability; and is owned by Liaise Loddon Ltd. The home has undergone a period of refurbishment and alteration and is now a three bedroom detached house with a communal lounge and conservatory /dinning room that opens out to a paved patio area. There is a separate building in the grounds used for sensory and social group activities; the laundry facility for the home is also located within this building, and behind the building is a further area of garden laid to lawn with a large swing and seating. Cornfields is within a residential area of Basingstoke close to local shops and within a five minute car journey to Basingstokes main shopping centre, and therefore is close to amenities within Leisure, Shopping and Health & Social Care Services. The weekly charge for living at Cornfields ranges from £2884 to £3365. Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 5 SUMMARY This is an overview of what the inspector found during the inspection. This inspection took place over three hours. The inspector looked around the home, sampled some of the homes records and talked to three of the staff members who were on duty. Both of the people who currently use the service were met and the inspector spent time with them, talking to them and observing their activities during the visit. An Annual Quality Assurance Assessment (AQAA) was returned to us and this was used to help make our judgements about the service. Also used were previous reports, 8 staff surveys, 1 relatives survey and 1 service user survey, which were returned to us. What the service does well: What has improved since the last inspection? Two service users have moved into the home and settled really well. New opportunities and experiences have been offered to service users. Staff training has continued to ensure the standards of care are kept high and staff are kept up to date. A new admissions procedure has been devised to help with the assessment of prospective service users. Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 6 What they could do better: Please contact the provider for advice of actions taken in response to this inspection. The report of this inspection is available from enquiries@csci.gsi.gov.uk or by contacting your local CSCI office. The summary of this inspection report can be made available in other formats on request. Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 7 DETAILS OF INSPECTOR FINDINGS CONTENTS Choice of Home (Standards 1–5) Individual Needs and Choices (Standards 6-10) Lifestyle (Standards 11-17) Personal and Healthcare Support (Standards 18-21) Concerns, Complaints and Protection (Standards 22-23) Environment (Standards 24-30) Staffing (Standards 31-36) Conduct and Management of the Home (Standards 37 – 43) Scoring of Outcomes Statutory Requirements Identified During the Inspection Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 8 Choice of Home The intended outcomes for Standards 1 – 5 are: 1. 2. 3. 4. 5. Prospective service users have the information they need to make an informed choice about where to live. Prospective users’ individual aspirations and needs are assessed. Prospective service users know that the home that they will choose will meet their needs and aspirations. Prospective service users have an opportunity to visit and to “test drive” the home. Each service user has an individual written contract or statement of terms and conditions with the home. The Commission consider Standard 2 the key standard to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 2. People who use the service experience good quality outcomes in this area. This judgement has been made using available evidence including a visit to this service. Arrangements are in place for prospective service users’ needs to be assessed to ensure they can be met before offering them a place in the home. EVIDENCE: The home’s AQAA states there is a full and thorough assessment process, which includes the service and their relatives and any professionals, involved in their care. There is currently one vacancy in the home. Both the service users living in the home lived together in another home run by Liaise Loddon prior to moving here. Some staff moved with the service users to ensure a smooth and successful transition. Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 9 Individual Needs and Choices The intended outcomes for Standards 6 – 10 are: 6. 7. 8. 9. 10. Service users know their assessed and changing needs and personal goals are reflected in their individual Plan. Service users make decisions about their lives with assistance as needed. Service users are consulted on, and participate in, all aspects of life in the home. Service users are supported to take risks as part of an independent lifestyle. Service users know that information about them is handled appropriately, and that their confidences are kept. The Commission considers Standards 6, 7 and 9 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 6, 7 and 9. People who use the service experience good quality outcomes in this area. This judgement has been made using available evidence including a visit to this service. People who use the service have their needs and wishes detailed in an individual care plan. Risks are assessed and people are part of the decision making in the home. EVIDENCE: Care plans were sampled. These are clear, detailed and kept under regular review. Plans are person centred with the needs and wishes of service users at their forefront. Daily diaries are also kept and each service user has a behaviour support plan, which clearly sets out how staff should respond to any extreme behaviours. The guidelines are clear and specific detailing the exact words staff should use to calm and reassure service users. This provides continuity and consistency in care. Information such as likes and dislikes, how to communicate with individuals and how to interpret their actions were written Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 10 in care plans. Monitoring the reaction of individuals to activities and experiences is how staff judge that choices are being made. These are recorded as part of peoples on going care plans. There was evidence that the staff in the home had undergone training to enable them to have a sound understanding of the needs of the service users, for example specific training on dealing with challenging behaviour. Through observation it was evident that service users are able to make decisions about their lives. Service users were noted to be receiving support to do things at their pace and choosing how to spend their time. During the inspection they were making Christmas decorations. Service users are supported to take risks and risk assessments are in place and regularly reviewed, some on a daily basis if necessary. A risk analysis of behaviour is drawn up for individual service users. The emphasis on independence and positive outcomes supports service users to achieve their goals and objectives. Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 11 Lifestyle The intended outcomes for Standards 11 - 17 are: 11. 12. 13. 14. 15. 16. 17. Service users have opportunities for personal development. Service users are able to take part in age, peer and culturally appropriate activities. Service users are part of the local community. Service users engage in appropriate leisure activities. Service users have appropriate personal, family and sexual relationships. Service users’ rights are respected and responsibilities recognised in their daily lives. Service users are offered a healthy diet and enjoy their meals and mealtimes. The Commission considers Standards 12, 13, 15, 16 and 17 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 12, 13, 15, 16 and 17. People who use the service experience good quality outcomes in this area. This judgement has been made using available evidence including a visit to this service. People who use the service benefit from the arrangements for educational, social and community activities. Healthy and varied meals are provided with the involvement of people who use services. EVIDENCE: Service users are supported to access a range of leisure and educational activities. These are arranged on an individual needs basis and with reference to personal preferences. There is a structured daily activity schedule, specifically designed around the needs and wishes of the service user. The two current service users have been assessed as needing this kind of structure and routine to their daily lives. A range of activities take place daily, for example, Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 12 cooking, farm walks, shopping and art and crafts. Service users are active in their local community and use the local shops, pubs and restaurants. A local shopkeeper has been learning Makaton from the home’s staff to enable them to communicate with the service users. The relative survey returned to us states that the home ‘always’ meets the needs of their relative. Important relationships are recorded, there was evidence of service users being supported to maintain links with families and friends. The AQAA states this is dome through letter writing, telephone calls and being supported on to visit their families at home. The relative survey returned to us states the home ‘always’ help their relative keep in touch. Support is given to service users to take responsibility for household tasks and be involved in some aspects of running the home. Healthy and varied meals are provided and pictorial menus are on display so people know the choices each day. Staff said service users can express their opinion of the food and can choose something else from the kitchen if they don’t like what is put in front of them. Details of specific dietary needs are recorded in care plans as well as individual preferences. Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 13 Personal and Healthcare Support The intended outcomes for Standards 18 - 21 are: 18. 19. 20. 21. Service users receive personal support in the way they prefer and require. Service users’ physical and emotional health needs are met. Service users retain, administer and control their own medication where appropriate, and are protected by the home’s policies and procedures for dealing with medicines. The ageing, illness and death of a service user are handled with respect and as the individual would wish. The Commission considers Standards 18, 19, and 20 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 18, 19 and 20. People who use the service experience good quality outcomes in this area. This judgement has been made using available evidence including a visit to this service. People who use the service are supported to maintain their health and receive personal support in a way that meets their individual needs and preferences. EVIDENCE: Service users’ individual needs and preferences regarding their personal care are recorded in their care plans. Evidence in care plans show that emotional needs are considered individually and strategies for support are in place. Each service user is supported to maintain their health and well being by having their own General Practitioner (GP). Support is given to keep GP’s appointments as well as dental and podiatry appointments. Specialist healthcare professionals are involved when necessary, for example, speech therapists, psychiatrists and the community learning disability team. For service users with specific health needs, systems are in place to monitor and review these. Evidence of this monitoring and reviewing was seen. Written Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 14 records of medical visits and any follow up action are kept. This ensures that staff have a consistent approach and healthcare issues do not get overlooked. Procedures for storing medication were sampled and found to be secure and robust. The home uses corporate guidelines for administration. Currently only trained staff administer medication. Records were sampled and no errors or omissions were found. No controlled drugs are currently used and no one selfadministers. Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 15 Concerns, Complaints and Protection The intended outcomes for Standards 22 – 23 are: 22. 23. Service users feel their views are listened to and acted on. Service users are protected from abuse, neglect and self-harm. The Commission considers Standards 22, and 23 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 22 and 23. People who use the service experience good quality outcomes in this area. This judgement has been made using available evidence including a visit to this service. People who use the service are supported to express themselves and have their views taken seriously. Procedures are in place to protect them from abuse. EVIDENCE: Service users are provided with a pictorial complaints procedure. The staff were asked how service users with non-verbal communication would be supported to make complaints and air their views. They said they ‘would know’ if an individual was unhappy by their actions or change of behaviour Staff are trained in adult protection and are aware of their responsibilities within the home’s policy One complaint from a neighbour has been made since the last inspection. Records showed that this has been responded to inline with the homes procedure. Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 16 Environment The intended outcomes for Standards 24 – 30 are: 24. 25. 26. 27. 28. 29. 30. Service users live in a homely, comfortable and safe environment. Service users’ bedrooms suit their needs and lifestyles. Service users’ bedrooms promote their independence. Service users’ toilets and bathrooms provide sufficient privacy and meet their individual needs. Shared spaces complement and supplement service users’ individual rooms. Service users have the specialist equipment they require to maximise their independence. The home is clean and hygienic. The Commission considers Standards 24, and 30 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 24 and 30. People who use the service experience good quality outcomes in this area. This judgement has been made using available evidence including a visit to this service. Service users live in a clean, safe and homely environment. EVIDENCE: All rooms were looked at during the inspection. The home was found to be comfortable, clean and safe. Bedrooms seen were suitably decorated with adequate furniture and personalised to reflect the preferences and needs of the individuals occupying them. There was adequate communal space and these areas were clean and comfortable. Notices in the home promoted health and safety for service users. Risk assessments are in place for the environment and staff are suitably trained, for example; in Health and Safety, Food Hygiene and Fire Safety. Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 17 Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 18 Staffing The intended outcomes for Standards 31 – 36 are: 31. 32. 33. 34. 35. 36. Service users benefit from clarity of staff roles and responsibilities. Service users are supported by competent and qualified staff. Service users are supported by an effective staff team. Service users are supported and protected by the home’s recruitment policy and practices. Service users’ individual and joint needs are met by appropriately trained staff. Service users benefit from well supported and supervised staff. The Commission considers Standards 32, 34 and 35 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 32, 34 and 35. People who use the service experience good quality outcomes in this area. This judgement has been made using available evidence including a visit to this service. Service users are supported by a staff team who are well trained and competent. EVIDENCE: The staff spoken to and observed during the inspection were confident and competent. They said they enjoyed their work and showed a good understanding of the individual needs service users. They interacted with service users in a sensitive and positive manner. Staff have the skills to communicate for example, using Makaton, photographs and picture symbols. A natural and relaxed rapport was noticed between staff and service users. Liaise Loddon provide a comprehensive training programme which includes all the mandatory training, such as, Health and Safety, Fire and First Aid. 50 of the staff have achieved National Vocational Qualification (NVQ) level 2 or above and 1 is in the process of completing level 2. Staff spoke highly of the training and all the surveys said training was relevant, helps them understand and meet the needs of people and kept them up to date. One new staff Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 19 member has been employed at the home since the last inspection their file was seen to include all the relevant paperwork required by the home’s robust recruitment procedure. Such as, an application form, at least two references, a criminal record check and a protection of vulnerable adults check. Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 20 Conduct and Management of the Home The intended outcomes for Standards 37 – 43 are: 37. 38. 39. 40. 41. 42. 43. Service users benefit from a well run home. Service users benefit from the ethos, leadership and management approach of the home. Service users are confident their views underpin all self-monitoring, review and development by the home. Service users’ rights and best interests are safeguarded by the home’s policies and procedures. Service users’ rights and best interests are safeguarded by the home’s record keeping policies and procedures. The health, safety and welfare of service users are promoted and protected. Service users benefit from competent and accountable management of the service. The Commission considers Standards 37, 39, and 42 the key standards to be inspected. JUDGEMENT – we looked at outcomes for the following standard(s): 37, 39 and 42. People who use the service experience good quality outcomes in this area. This judgement has been made using available evidence including a visit to this service. People who use the service benefit from a safe and well-run home where their best interests are part of the overall and day-to-day development. EVIDENCE: The current registered manager, Cathy Wyatt assisted with the inspection. She has an NVQ level 4 and completed the Registered Managers’ Award, as well as having 22 years experience in the field. A new manager is in the process of applying to be registered with the commission. If this is successful they will take over the day-to-day running of the home with the support of Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 21 Cathy Wyatt in a service manager role. The home is well run with a stable and well-trained staff team. The AQAA states that Cornfields continuously reviews practice within the home. This is done through individual reviews for service users, including views of relatives and other professionals, appraisal of staff and regulation 26 visits. Cornfields is committed to providing an individualised service that meets the needs and wishes of service users. Taking their views into account is something they pride themselves on, however difficult a task this may be given the communication needs of the individuals who live there. New activities and experiences are offered and responses are noted and recorded in care plans. The home has place policies, procedures and risk assessments in place to promote of the health and safety of service users and staff. Suitable training is provided in these areas as previously mentioned. Regular fire checks are undertaken and safety is maintained by regular electrical checks and servicing of necessary equipment being undertaken. Records were sampled and found to be accurate and up to date. Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 22 SCORING OF OUTCOMES This page summarises the assessment of the extent to which the National Minimum Standards for Care Homes for Adults 18-65 have been met and uses the following scale. The scale ranges from: 4 Standard Exceeded 2 Standard Almost Met (Commendable) (Minor Shortfalls) 3 Standard Met 1 Standard Not Met (No Shortfalls) (Major Shortfalls) “X” in the standard met box denotes standard not assessed on this occasion “N/A” in the standard met box denotes standard not applicable CHOICE OF HOME Standard No Score 1 X 2 3 3 X 4 X 5 X INDIVIDUAL NEEDS AND CHOICES Standard No 6 7 8 9 10 Score CONCERNS AND COMPLAINTS Standard No Score 22 3 23 3 ENVIRONMENT Standard No Score 24 3 25 X 26 X 27 X 28 X 29 X 30 3 STAFFING Standard No Score 31 X 32 3 33 X 34 3 35 3 36 X CONDUCT AND MANAGEMENT OF THE HOME Standard No 37 38 39 40 41 42 43 Score 3 3 X 3 x LIFESTYLES Standard No Score 11 X 12 3 13 3 14 X 15 3 16 3 17 3 PERSONAL AND HEALTHCARE SUPPORT Standard No 18 19 20 21 Score 3 3 3 X 3 X 3 X X 3 X Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 23 No Are there any outstanding requirements from the last inspection? STATUTORY REQUIREMENTS This section sets out the actions, which must be taken so that the registered person/s meets the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The Registered Provider(s) must comply with the given timescales. No. Standard Regulation Requirement Timescale for action RECOMMENDATIONS These recommendations relate to National Minimum Standards and are seen as good practice for the Registered Provider/s to consider carrying out. No. Refer to Standard Good Practice Recommendations Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 24 Commission for Social Care Inspection Hampshire Office 4th Floor Overline House Blechynden Terrace Southampton SO15 1GW National Enquiry Line: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk © This report is copyright Commission for Social Care Inspection (CSCI) and may only be used in its entirety. Extracts may not be used or reproduced without the express permission of CSCI Cornfields DS0000012416.V356728.R01.S.doc Version 5.2 Page 25 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

The Provider has not yet updated their profile and added details of the services and facilities they offer. If you are the provider and would like to do this, please click the "Do you run this home" button under the Description tab.

The Provider has not yet updated their profile and added details of the services and facilities they offer. If you are the provider and would like to do this, please click the "Do you run this home" button under the Description tab.

Promote this care home

Click here for links and widgets to increase enquiries and referrals for this care home.

  • Widgets to embed inspection reports into your website
  • Formated links to this care home profile
  • Links to the latest inspection report
  • Widget to add iPaper version of SoP to your website