Inspecting for better lives Random inspection report
Care homes for older people
Name: Address: Elim Lodge Limited 54 Cliff Road Hornsea East Riding Of Yorks HU18 1LZ The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Diane Wilkinson Date: 0 6 1 0 2 0 0 8 Information about the care home
Name of care home: Address: Elim Lodge Limited 54 Cliff Road Hornsea East Riding Of Yorks HU18 1LZ 01964535944 Telephone number: Fax number: Email address: Provider web address: Elimlodge@talktalk.net Name of registered provider(s): Type of registration: Number of places registered: Elim Lodge Ltd care home 21 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 dementia old age, not falling within any other category 0 0 Over 65 21 21 Conditions of registration: To admit one service user under pensionable age Date of last inspection Brief description of the care home Elim Lodge is a care home that is registered to provide care and accommodation to 21 older people, including those with dementia. The home is situated in the centre of Hornsea, which is a seaside town in the East Riding of Yorkshire, and there are local facilities such as cafes, pubs, hairdressers and shops within walking distance. There is a lift to the first floor and service users have access to the grounds of the home and the adjacent park area. There is a small car park at the front of the property. Private accommodation comprises of 15 single rooms and 3 shared rooms and communal accommodation consists of a dining room, a large lounge and a conservatory. The current fee paid by service users ranges from #334.80 to #385.00, with an additional charge being made for hairdressing, chiropody, daily newspapers and toiletries. Care Homes for Older People
Page 2 of 7 Care Homes for Older People Page 3 of 7 What we found:
The Commission for Social Care Inspection (CSCI) had previously received a concern and a complaint from a relative of a resident living at the home. These were investigated by the registered provider and manager in a satisfactory manner but the relative remained unhappy. The relationship between the resident and staff at the home remained good but the relationships between the relative and staff deteriorated. This resulted in the home giving 28 days notice to the resident. A social worker from the local authority had been involved throughout and arranged a Best Interest meeting in respect of the resident. The outcome of this meeting was that the 28 days notice was suspended. The deputy manager informed us that, following the Best Interest meeting, the relationship between the relative and staff at the home deteriorated further and notice was again given to the resident. Social Services staff found alternative accommodation for the resident concerned. A service user that attends the home for day care had an accident in the rear garden of the property that resulted in an admission to hospital. We looked at the outside area of the home and noted that the area had been made safe following the accident. The rear garden is small and some areas are quite uneven; we discussed ways of making further safety improvements. The deputy manager told us that only people with good mobility use this area unaccompanied, and that this would be risk assessed by staff at the home. We checked the recruitment records for two new members of staff at the home. Both had completed an application form and a pre-employment questionnaire. We observed that an interview form is used to record the interview questions and responses, and the decision making regarding employment. Criminal Records Bureau (CRB) checks had been applied for and Protection of Vulnerable Adults (POVA) first checks were in place prior to staff commencing work at the home. Two written references had also been obtained prior to the staff starting work. Records evidenced that both staff shadowed experienced staff as part of their induction to the home and that both have commenced induction training. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2008) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
