Inspection on 12/03/10 for Five Gables Care Home
Also see our care home review for Five Gables Care Home for more information
This inspection was carried out on 12th March 2010.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Five Gables Care Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Martin Bayne Date of this annual service review: 0 4 1 2 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: 268 Station Road West Moors Ferndown Dorset BH22 0JF 01202875130 01202861174 mail@fivegablescarehome.com www.fivegablescarehome.com Mr Brian Hawkins,Mrs Julie Hawkins Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Number of places (if applicable): Under 65 Over 65 0 13 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Five Gables is a small family run care home registered with the Commission for social care Inspection to accommodate a maximum of 13 older people for whom personal care may be provided. Mrs and Mrs Hawkins own and manage the home and live in the adjoining premises. The building is a converted family house on a corner plot. It is situated close to shops and other amenities including library and churches in the village of West Moors. A local bus service operates from outside the home into the centres of Poole, Bournemouth and Ferndown. A ramp provides easy access to the front door. The accommodation is provided on the ground and first floor, which are linked by a stair lift on the main staircase. There are seven single bedrooms on the ground floor along with the communal lounge/dining room, lounge and separate quiet room. The remaining 5 bedrooms including one double are on the first floor. Each floor has a conventional bathroom most bedrooms are en-suite. To the front of the property is a small well maintained garden with a pleasant patio to the rear.
Annual Service Review Page 2 of 5 None Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. 7 surveys returned to us by people using the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. People living in the home always tell us that they are happy there. We received comments from 7 people living in the home. All continue to be very satisfied with the quality of the care. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. Comments received in surveys inclued: Provides a secure and caring pllace to live. It has a warm, friendly, family atmosphere. Welcoming to visitors. The home provides good all round general care. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 4th December 2009. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
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