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Inspection on 04/10/06 for Havenfield Lodge
Also see our care home review for Havenfield Lodge for more information
This inspection was carried out on 4th October 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found no outstanding requirements from the previous inspection report, but made 3 statutory requirements (actions the home must comply with) as a result of this inspection.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Residents said about the home: "This is a happy home, nice to live in, I love it" "This home is ok" "No complaints" "I`m happy here and care for well". Residents were satisfied about the information they got about the home before they moved in. The home assessed people`s needs and helped the residents to be involved in this. Good care plans told staff how to care for, and support, the residents. The plans included some person centred approaches for people with learning disabilities. Residents said they could make decisions about their lives and daily routines. And staff were positive about helping people to do this. The home respected peoples diversity needs, and made sure their needs were met. For example their race, religion or disability needs. There were excellent opportunities to be involved in educational and social activities. These included voluntary work, college, holidays, day trips and crafts. Many of the activities were in the community; this gave people good opportunities to be part of, and involved, in the community. The residents said they enjoyed their meals. The meals were nutritious. The homemade regular checks to make sure the food was good and to the residents` liking. Staff understood about people`s health and personal care needs. There was good access to health care professionals and the home had links with professionals who could give them advice and support. Residents said they could tell someone if they were unhappy. The home had followed adult protection procedures when there was a concern about some residents` safety. The residents were happy with the homes environment. They said it was comfortable, fresh and clean, and they furnished and decorated their rooms to their own taste. Staff received a good variety of training and they had excelled at achieving National Vocational Qualifications in care. The home had good leadership and carried out good quality assurance checks to make sure the home was doing the right things for the residents.
What has improved since the last inspection?
The home has met the four previous requirements; they have done this by doing the following things: Decorated six bedrooms, replaced a broken toilet seat and repaired the flooring, made sure the bins and hoists are cleaned regularly and forwarded provider visit reports to Commission for Social Care inspection.Havenfield has continued to improve the environment over a period of time. They are in the process of extending the building to provide two self contained rooms and a kitchen for residents to prepare their own drinks, snacks and meals. Staff have better support and work both days and nights so that they understand the 24hr needs of the residents.
What the care home could do better:
The home`s assessments could be more thorough; this would help staff to be more aware of people`s complex needs. The care plans need to have better information about physical interventions. This will make sure staff follow safe practices and keep the resident involved in their own care, and the decisions made about them. The care plans need to have the residents` photos in them, this will help to identify the right person. The nurses need to get a witness when they administer and record controlled drugs. This procedure will protect both the residents and the staff. Valuables were kept in the medication cupboard. This was not good practice. Staff need to have training in dementia and mental health to make sure they continue with consistent and good care practices. The recruitment files need to include staff employment histories and gaps so that the home has the right information about them.