Inspecting for better lives Random inspection report
Care homes for older people
Name: Address: Hundens Park Care Home Hunden`s Lane Darlington Co Durham DL1 1JF The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Bridgit Stockton Date: 1 6 1 2 2 0 0 8 Information about the care home
Name of care home: Address: Hundens Park Care Home Hunden`s Lane Darlington Co Durham DL1 1JF 01325366000 Telephone number: Fax number: Email address: Provider web address: hundens@barchester.com Name of registered provider(s): Name of registered manager (if applicable) Maureen Elizabeth Senga Robson Type of registration: Number of places registered: Barchester Healthcare Homes Ltd care home 61 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 old age, not falling within any other category physical disability 0 5 Over 65 61 0 Conditions of registration: The registered person may provide the following category of service only: Care Home with nursing - Code NTo service users of the following gender: Either Whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP, maximum number of places: 61 Physical Disability - Code PD, maximum number of places: 5 The maximum number of service users who can be accommodated is: 61 Date of last inspection Brief description of the care home Hundens Park is a care home providing both nursing and personal care to sixty one older people. The home is located In a residential area on the outskirts of Darlington. Care Homes for Older People
Page 2 of 7 The home is on a regular bus route into the centre of Darlington. Accommodation is provided over two floors that are serviced by a lift with stair access as well. It is a purpose built home with spacious communal areas with all bedrooms having en suite facilities. Assisted bathrooms and showers are available on both floors. The home is set in pleasant grounds and the first floor has a balcony area for people to use if they wish to sit outside. Barchester Health Care owns the home. Care Homes for Older People Page 3 of 7 What we found:
This inspection was unannounced. The Commission had received an anonymous concern regarding the choice and quality of food provided, the cleanliness of the home and the lack of structured activities for clients who are receiving care on the first floor of the home. The manager explained that she had been absent from the home for a period of time and had not long returned to work. During her absence she believed that the quality and choice of food had diminished. Upon her return a new cook had been employed and the menus revised to include a more traditional home cooked choice of meals. I spoke to some people about the food that was provided, all were satisfied with both the choice and the quality of the meals. The manager also informed me of plans to create a small dining area in another part of the home which would make a more pleasant dining experience for some clients who wished to take their meals in a quieter area. Concerns were raised about the home not providing activities to the people who resided on the upper floor. I spoke with the manager about this who said that everyone was asked if they wanted to partake in the organised activities that were scheduled for the day. She commented that some people on the upper floor were limited to what they could take part in, however the activities organiser did spend time on the upper floor with people carrying out individual activity sessions, this was evidenced in peoples plans of care. Concerns had also been raised with the commission about the cleanliness of the home and the infection control procedures taking place. On the day of the inspection the home was clean and tidy. All communal bathrooms and toilets were clean and peoples bedrooms were vacuumed and tidy. The home smelt clean and fresh. I spoke with a visitor to the home who said she had not noticed any nasty smells and that she was very satisfied with the care her mum was receiving at the home. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2008) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
