Random inspection report
Care homes for adults (18-65 years)
Name: Address: Jenkin Lodge New Road Ingleton North Yorkshire LA6 3JL three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Linda Trenouth Date: 0 2 0 6 2 0 0 9 Information about the care home
Name of care home: Address: Jenkin Lodge New Road Ingleton North Yorkshire LA6 3JL 01524241745 01524241745 jenkinlodge@st-annes.org.uk www.st-annes.org.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : St Anne`s Community Services care home 5 Number of places (if applicable): Under 65 Over 65 5 learning disability Conditions of registration: 5 Registered for five service users with learning disabilities, some or all of whom may also have physical disabilities. Date of last inspection Brief description of the care home Jenkin Lodge is a care home registered by St Annes Community Services to provide personal care and accommodation for up to five adults with learning disabilities. The home consists of a detached, purpose built bungalow situated on a busy road on the outskirts of the village of Ingleton, in the Yorkshire Dales. The village is within walking distance of the home and has a wide range of public amenities including shops, churches and pubs. All of the five bedrooms are for single accommodation, none of which have en-suite facilities. Shared areas consist of a kitchen, a dining room/lounge and a conservatory. It also has a separate wellequipped laundry.
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home The home has a large, well-maintained garden surrounding the property and there is an area of hard standing for parking to the front. There is level access to the home. The fees for the home in 2008 were 1150.43 per week and did not include costs for vehicle charges, hairdressing, chiropody and toiletries. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
The visit to the home was to look at the areas of medication, incidents and accident recording and management of the home. The medication records and storage were reviewed. The home has recently changed pharmacists and has a monitored dosage system in place. This means that the medicines are pre packed by the chemist to help reduce mistakes being made. Staff tell us that the new Pharmacist is helpful and consistent, they feel that previous problems with medication will be minimised. During the visit the medication administration records were reviewed and found to be completed thoroughly by the staff. Staff told us that they used distinctive codes to show when medication is not administered and why. Drugs returns information was complete and staff confirmed that they had training in the administration of medication. Staff were vigilant in recording details about falls and injuries and care records recorded details about behaviour and incidents. Care plans have good details about how staff should be supporting people who have behavioural needs. This is important to make sure that care needs are safely met. Staff tell us that they feel the home is managed well and that the staff are able to speak freely if they have any concerns. The manager and deputy manager are always available and any concerns or practice issues can be raised promptly. The management of the home responds promptly to any safeguarding concerns. The maintenance of the home is generally good but the home has been without a bath since December 2008. The people living at the home are able to shower but they have not had use of the bath for some time and do not have a choice in how they wish to bathe. The manager and deputy manager support the people who live at the home and the staff well, but there has been a lack of monitoring visits from the responsible individual (or representative). Their responsibility is to provide monthly monitoring visits and produce a report of their findings. This is to make sure that the quality of care is maintained in the service. What the care home does well:
The medication storage was safe and the records for administration and disposal were complete. Clear records are maintained regarding incidents and accidents occurring in the home. The staff ensure that suitable action is taken when an accident occurs. The manager supports the staff well and makes sure that there are regular meetings and supervision for staff. The manager also makes sure all the care records and policies and procedures are well monitored and up to date.
Care Homes for Adults (18-65 years) Page 4 of 8 What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action 1 27 23 The manager must make sure there are adequate bathing facilities in the home. To ensure that people have choice in how they wish to bathe. 06/08/2009 2 39 26 The Responsible Individual 06/08/2009 must visit the home regularly and make available a monthly report on the conduct of the home. To make sure they monitor the quality of care that people receive. Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 20 The home should keep an up to date list of staff who administer medication in the home. Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
