Random inspection report
Care homes for older people
Name: Address: Leaze Court Leaze Court Hillside South Brent Devon TQ10 9AY two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Andrea East Date: 2 7 0 4 2 0 0 9 Information about the care home
Name of care home: Address: Leaze Court Leaze Court Hillside South Brent Devon TQ10 9AY 0136473267 0136473797 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mrs Sally Jane Dyke,Steven Richard Dyke care home 32 Number of places (if applicable): Under 65 Over 65 32 32 32 dementia old age, not falling within any other category physical disability Conditions of registration: 0 0 0 The maximum number of service users who can be accommodated is 32. The registered person may provide the following category of service only: Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (Code OP) Dementia aged 65 years and over (Code DE(E)) Physical disability aged 65 years and over (Code PD(E)) Date of last inspection Care Homes for Older People Page 2 of 7 Brief description of the care home Leaze Court is a detached property set in its own landscaped grounds in the South Hams village of South Brent on the edge of Dartmoor. Mr & Mrs Dyke, the registered providers, have owned Leaze Court since 1st November 2005 under a partnership arrangement. The home is part of a group of affiliated companies and partnerships collectively known as The Court Group. This group comprises a number of care homes in South Devon and promotes a corporate identity and ethos. Leaze Court provides care for up to 32 older people who may also have dementia and/or physical disabilities. Accommodation is provided on the ground and first floor. Access to the first floor is currently provided via a shaft lift. Accommodation is provided 32 single rooms, which have en suite facilities. There is a spacious lounge leading into a light and airy dining room. Outside there are attractive gardens and a parking area. Since the last inspection the premises have been upgraded to provide additional accommodation. Fees currently range from #450 to #520. Written information is available for people considering going to live at Leaze Court and for those who are resident. A copy of the most recent CSCI inspection report was available. Care Homes for Older People Page 3 of 7 What we found:
The random inspection was carried out after anonymous concerns were raised about the decor and maintenance of the home. The manager and responsible individual was present throughout the site visit and they described the ongoing repair and development of the home. They said the new extension building works and new furnishings and fittings had been ongoing for some time and was now drawing to a close. This had resulted in some disruption and temporary arrangements for the lounge and dining areas. On the day of the site visit these arrangements were changing as the new carpets had been fitted and the new large conservatory lounge areas were ready for use. The manager and Responsible Individual said that they had attempted to keep everyone informed of the disruption and any delays. Letters were seen that advised relatives of the changes and apologies for any disruption to the smooth running of the home. Workmen staff and the managers were observed working together to change the lounge and dining room arrangements so that people could enjoy the new areas of the home. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes R No £ Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action 1 9 13(2) Staff must sign the medicine 20/07/2007 administration record at the time that medicines or creams are administered. When a prescribed medicine has not been administered, the reason must be recorded on the medication administration record. This is to ensure people receive the correct level of medication The registered manager 20/07/2008 must ensure that confidential information regarding people living in the home is protected at all times. 2 37 4(a) Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
