Inspection on 14/06/10 for Lickhill Manor Nursing Home
Also see our care home review for Lickhill Manor Nursing Home for more information
This inspection was carried out on 14th June 2010.
CQC found this care home to be providing an Poor service.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Lickhill Manor are currently on a poor quality rating. Improvements are necessary in many areas to comply with the Requirements issued by the CQC at the last key inspection. The owners are trying to address the outstanding issues, some improvement was evident in the care plan format and maintenance of equipment and systems in the home. Residents are able to bring some of their own personal possessions into the home so that they are able to create a more familiar environment. The home stands in spacious grounds with pleasant views for people living in the home.
What the care home could do better:
The home have changed their care plan documentation, however the ones we looked at still fail to provide sufficient information in a "person centred" way. Care documentation is important to assist staff in ensuring peoples` health and welfare needs are not compromised. This is especially important for agency staff when they are in charge of the home to ensure that people`s health and personal care needs are being met. Lickhill Manor should ensure that risk assessments are in place for people, and reviewed to protect the individual and ensure appropriate equipment is in place. Ensure people living in the home have their prescribed medication correctly, to assist in maintaining their health and safety. Review the activities to ensure people with more complex needs are stimulated. Provide a more robust system for the management of complaints to ensure that people using the service, can be confident that their concerns are listened to. Review the homes suitability for people with short term memory problems, to help them find their way around the home. Keep all parts of the home clean so people can live in a clean environment. Develop audit systems in all areas, to ensure that staff are working to good practice guidelines, and this can be demonstrated through staff supervision and training. Provide staff with the appropriate qualifications and competencies to ensure that the health and welfare of the people living in the home is not compromised.Lickhill Manor should ensure that any accident or incident that occurs in the home is followed up properly, and provide documentation that the relevant authorities have been informed. Given the slow progress complying with the outstanding requirements. The management arrangements should be reviewed to provide clear guidance for the staff working in the home and assist in ensuring peoples` health and welfare needs are being met.