Inspection on 07/10/08 for Lickhill Manor Nursing Home
Also see our care home review for Lickhill Manor Nursing Home for more information
This inspection was carried out on 7th October 2008.
CSCI found this care home to be providing an Poor service.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The home provides a warm and friendly environment for people to live in and to visit. Written information is available to help people decide if they wish to move to Lickhill Manor. Residents are able to bring some of their own personal possessions into the home so that they are able to create a more homely room. The residents told us that all the staff are kind and respectful in the way they care for them. The grounds are well maintained and provide pleasant areas for the residents to use when the weather permits.
What has improved since the last inspection?
The home has been extended to provide more single en suite bedrooms for people to use so that they do not have to share a room unless they choose to.
What the care home could do better:
People`s needs should be planned for in a more consistent way so that people can be confident that all their needs will be met Staffing levels need to be increased especially in the evenings so that there are enough staff on duty to meet the needs of people living there." Available activities do not meet the needs, expectations and preferences of people living at the home so that residents are not able to experience a meaningful lifestyle. The home does not consistently follow robust recruitment practices to assist in minimising the potential risk of employing an unsuitable person. The systems are not in place so that people feel confident that their views are listened to help develop the service provided Staff do not receive formal supervision so that staff do not have the opportunity to voice their opinions on a one to one basis. It would also provide staff with recognition of their work and would help identify training and career opportunities. Ensure that all staff receive the training they need in a timely way so that staff are trained in the areas necessary to enable them to meet the needs of the residents.Systems need to be implemented so that all areas of the home are safe and any risk to residents are reduced so that they are safe .