Inspection on 25/01/08 for Lickhill Manor Nursing Home
Also see our care home review for Lickhill Manor Nursing Home for more information
This inspection was carried out on 25th January 2008.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Lickhill Manor has a very stable and committed staff team, and this is evident from the number of years many staff have worked at the home. There is a pleasant atmosphere in the home and all staff were observed to be interacting well with the residents during the inspection. Lickhill Manor has a robust recruitment procedure and is committed to staff training. The grounds are well maintained providing pleasant views from the home. Given the amount of building work being carried out the home has managed this in such a way to cause minimal disruption for the residents. All residents and relatives who were spoken with praised the staff, for their helpfulness and for providing care in a respectful manner. The comments received about the food were complimentary, together with the home achieving the highest grade from the Environmental Health Officer (a five-star rating).
What has improved since the last inspection?
Following the last inspection the nurses have attended training to assist them with the recording of care plans. The deputy manager is overseeing the care plans and providing guidance for the nurses. With this the nurses have further developed the risk assessments for the service users and updated their nutritional risk assessment.
What the care home could do better:
To ensure that the service users and relatives are being listened to, they should formalise their quality assurance audit. The home need to further develop their Statement of Purpose to include all the required information and make the document easily accessible for service users and visitors to the home. A formalised staff supervision system should be further developed to give the staff the opportunity to give their opinions about the home.