Inspecting for better lives Random inspection report
Care homes for older people
Name: Address: Penlee 56/57 Morrab Road Penzance Cornwall TR18 4EP The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full assessment of the service. We call this a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed inspection. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Melanie Hutton Date: 0 6 1 2 2 0 0 8 Information about the care home
Name of care home: Address: Penlee 56/57 Morrab Road Penzance Cornwall TR18 4EP 01736364102 Telephone number: Fax number: Email address: Provider web address: robputterill@aol.com Name of registered provider(s): Type of registration: Number of places registered: Mrs Kathleen Mary Lucy Putterill,Mr Robert David Putterill care home 22 Conditions of registration: Category(ies) : Number of places (if applicable): Under 65 dementia mental disorder, excluding learning disability or dementia old age, not falling within any other category 0 0 0 Over 65 6 6 22 Conditions of registration: No more than 6 service users must be in the category DE(E) and MD(E) in total. Service users to include up to 6 adults over 65 with dementia (DE) Service users to include up to 6 adults over 65 with a mental illness (MD) Total number of service users not to exceed a maximum of 22 Service users to include up to 22 adults of old age (OP) Date of last inspection Brief description of the care home Care Homes for Older People Page 2 of 7 Penlee is a substantial Victorian building formed from two houses in Morrab Road, a pleasant residential area between Penzance town centre and the promenade. The registered providers are Mr and Mrs R Putterill. Penlee is close to the town, local GP surgeries, Penlee Park and the public library. Mr and Mrs Putterill are registered to provide accommodation and care for a maximum of 22 older persons, including six who have dementia and six who have a mental disorder, which is not learning disability. There are 18 single rooms and two double rooms. The providers intend that a double room would only be used as a double for two partners or relatives who wished to share. The access at the front has a small granite step at the gate and two granite steps at the main door, which has a ramp. There is a shaft lift between the floors, and there are stair lifts on longer flights of stairs. The gardens are small but pleasantly laid out with sitting areas. The provider describes the aims, services and facilities clearly in the Statement of Purpose. The home sets out to provide a high quality service that responds to individual needs and preferences. Mr and Mrs Putterill are generally able to take the residents to hospital and medical appointments. The weekly fee for new admissions was given at May 2007 as #370.00. Care Homes for Older People Page 3 of 7 What we found:
This random inspection was undertaken as a result of comments made within surveys prior to the Annual Service Review (ASR). The registered providers were at the home on our arrival and assisted us with the inspection. We visited the home on the 20 November 2008. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These requirements were set at the last inspection. They may not have been looked at during this inspection, as a random inspection is short and focussed. The registered person must take the necessary action to comply with these requirements within the timescales set.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Care Homes Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No. Refer to Standard Good Practice Recommendations 1 10 It is recommended that the registered providers review the arrangements for hairdressing in the home as the current arrangements may compromise some residents privacy and dignity. It is recommended that the registered providers continue to review and develop the programme of activities to ensure that all residents leisure and social needs are met. 2 12 Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report CSCI General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 0845 015 0120 or 0191 233 3323 Textphone: 0845 015 2255 or 0191 233 3588 Email: enquiries@csci.gsi.gov.uk Web: www.csci.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Commission for Social Care Inspection (CSCI). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CSCI copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
