This inspection was carried out on 11th November 2009.
It is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Preston Park Nursing & Residential Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Justine Button Date of this annual service review: 0 8 1 0 2 0 0 9 Annual Service Review Page 1 of 5 Information about the service
Address of service: Preston Road Yeovil Somerset BA20 2EF 01935474023 01935431727 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Somerset Care Limited Number of places (if applicable): Under 65 Over 65 0 33 Elderly persons of either sex, not less than 60 years, who require general nursing care. Registered for a maximum of 30 `nursing` clients. Up to 9 places for personal care. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Preston Park House is a ham stone listed building with a two-storey extension and an attached bungalow. Behind the home are attractive private gardens. Preston Park is situated near the centre of Yeovil, with local amenities of a pub, post office and shops within walking distance. The home offers general nursing care for up to 30 people and personal care for up to 33 people in total. The home provides day care for personal care for up to 6 people per day. The Day Care service does not need to be registered. Accommodation is in single rooms with double rooms available should couples move in to the home and wish to share. Somerset Care Limited, operate the home. Annual Service Review Page 2 of 5 Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was completed by the service and returned to us when we asked for it. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. The Annual Service Review which was carried out in October 2008 Notifications received. These are a legal requirement; the service must tell us about certain things that happen in the service. Complaints and concerns received by us about the home. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. In the completed AQAA, Preston Park have identified what they feel they do well which is consistent with the previous inspection report and Annual Service Review and gives no cause for concern about the service. The AQAA asks for detail about how the service has improved and plans continued improvement, in these sections the manager has demonstrated how they feel they are achieving their high standards which are comprehensively outlined and provide detail of the manner in which service users are involved with many aspects of running the home and how they expect to have their views and opinions listened to and acted upon. The data provided with the AQAA tells us about the level of occupancy in the home and an outline of the dependencies of service users, the data also provides information about the staffing levels and competencies. 15 out of the 38 care staff have achieved NVQ level 2 or above. Correspondence and communications held on file relating to reported incidents have been well managed by the service (The Care Homes Regulations (CHR 2001) expect homes to inform the Commission about certain incidents or events in the home, these are called notifications under regulations 37 of the CHR) We have received no concerns/complaints about the service. Preston Park confirmed in the completed AQAA that they have not received any additional complaints about the service and there have been no safeguarding referrals. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by September 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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