Inspection on 03/05/07 for Rosebank
Also see our care home review for Rosebank for more information
This inspection was carried out on 3rd May 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report. These are things the inspector asked to be changed, but found they had not done. The inspector also made 8 statutory requirements (actions the home must comply with) as a result of this inspection.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The service is good at ensuring that information on any individuals is received before they come to live at Rosebank so that their needs can be identified and met. The service is good at enabling individuals to make decisions about their daily lives and ensuring that any risks involved in this are taken into account. The service is good at enabling individuals to pursue any education or activities that they wish and enable the staff team to support individuals in the wider community. The service is good at enabling individuals to maintain contact with their families and friends and will promote this contact. The service is good at recognising the part that individuals should play in the running of the home. The service is good at providing meals that are in line with the preferences of individuals. The service is good at ensuring that individuals are supported in the manner they wish with an emphasis on maintaining their independence. The service is good at meeting the health needs of individuals and providing a safe system of medication. The service is good at providing a well-maintained, home like and hygienic place for people to live. Individuals benefit from a service that is managed by an experienced and qualified individual. The service takes the views of individuals into account about the quality of the support it provides. Individual comments included: `I am able to do what I want and can get my money when I want it. Like to go shopping into town and watching the TV. I went to church and then I decided I did not want to go anymore. I go out with mum and dad during the week. I like the meals they are all right and nice. The staff are all right they help me. I am feeling well at the moment` `I can get up late if I want-staff help me to get ready. I like to go to the market in town and go there with staff. The food is alright-I can choose what I want to eat. Staff are all right they help me to get ready and I am happy with that. They talk in a nice way to me. I have had to have an operation-I get headaches-I am going back to hospital next week-staff sorted it out quickly. I am happy at the moment but if I was not I would see the staff. I feel safe here` `I get up when I want and can get my money when I want. My brother lives abroad but I keep in touch with him. Meals are alright-staff cook and we get a choice. Staff are all right. I am well but if I need to I can see a doctor. I feel safe, staff listen to me and if I was not happy I would see the staff` `I am well at the moment. I like the food-we had sausage rolls and beans, I like stew, and my family visit. I go to town and to the shops` `I consider the manager to be supportive and gets things done straight away`
What has improved since the last inspection?
Individuals now benefit from being able to use a key to lock their bedrooms if they wish. The health needs of one individual identified at the last inspection are now met. The risks associated with one individual administering their own medication have now been identified. All medication received is now recorded providing a more accountable system of medication. All personnel files now include two references
What the care home could do better:
The service still must ensure that individuals are involved in the reviewing of their care plans. The service must also ensure that all individuals have a care plan. The service must ensure that staff are familiar with the whistle blowing procedure so that individuals can be further protected. The service must ensure that all new members of staff are subjected to a criminal records check. The service must also ensure that evidence is available in staff files that confirms the identity of new staff. The service must ensure that new staff receive induction to their role. The service must ensure that the health and safety of all is promoted through the installation of window restrictors to two bedroom windows and the testing of portable appliances. A number of good practice recommendations are raised and these are included within this report.