Random inspection report
Care homes for older people
Name: Address: The Chimes 83 Park Road St Annes Lancashire FY8 1PW two star good service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Phil McConnell Date: 1 4 0 8 2 0 0 9 Information about the care home
Name of care home: Address: The Chimes 83 Park Road St Annes Lancashire FY8 1PW 01253725146 01253725146 thechimes@btconnect.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mrs Margaret Elaine Brady care home 21 Number of places (if applicable): Under 65 Over 65 0 19 0 mental disorder, excluding learning disability or dementia old age, not falling within any other category physical disability Conditions of registration: 1 0 1 The registered person may provide the following category of service only: Care home only - Code PC, to service users of the following gender: Either, whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP. The maximum number of service users who can be accommodated is: 21. Date of last inspection Brief description of the care home The Chimes Care home provides residential care for up to 21 older people. It is situated close to the centre of St Annes, with leisure amenities and local shops close by. The home is on three floors and a passenger lift is in place. There are a number of
Care Homes for Older People Page 2 of 7 Brief description of the care home aids and adaptations in place throughout the care home suitable for the age range and needs of residents living there. There are fifteen single rooms and three double rooms and at present ten bedrooms have en-suite facilities. Care Homes for Older People Page 3 of 7 What we found:
A meeting had been arranged on the 14th August 2009 at The Chimes. The meeting was to discuss some regulatory issues, that had been brought to the attention of the Care Quality Commission (CQC). The registered manager Margaret Brady, a representative from the Social Services contract department, Ian Jeavons and Phil McConnell from CQC and other interested parties attended the meeting. The meeting was positive, giving assurances that the wellbeing of the people using the service, are and will continue to be paramount. Following the meeting a tour of the premises was carried out and it was evident that the home continues to provide good quality outcomes for the people living there. The staffing levels were observed and they were found to be satisfactory, to meet the assessed needs of the people living at The Chimes. At the present time there are 15 people living at The Chimes and he home was observed to be clean, hygienic and well maintained. The overall decor was of a good standard, with peoples bedrooms containing their own belongings, helping to show that people are encouraged to individualise their bedrooms. People were observed sitting in the lounges and it was apparent that some people had recently finished their breakfasts, with people saying they had enjoyed their breakfasts. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Care Homes for Older People Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
