Inspection on 23/10/07 for The Royal Elms
Also see our care home review for The Royal Elms for more information
This inspection was carried out on 23rd October 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Residents said that staff were very friendly and polite. This is noticeable when visiting the home and watching how staff interact with residents. The healthcare of people living there is well managed. Residents told us "the staff are very good really", "all in all its very good" and "it is very nice here". There is a stable staff team who work well together and clearly know the residents well.
What has improved since the last inspection?
A new manager who has a long history of managing a care service had been appointed since the last inspection. Procedures for managing medication had been improved and a dedicated medication room had been provided. There have been a number of environmental improvements including redecoration and new carpets. Staff files have been audited and now contain the information required. New care plans had been introduced and these were being completed for all residents.