Inspection on 02/11/07 for Tregertha Court
Also see our care home review for Tregertha Court for more information
This inspection was carried out on 2nd November 2007.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found there to be outstanding requirements from the previous inspection report but made no statutory requirements on the home.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Tregartha is homely and comfortable with a welcoming entrance area. People spoken to said that the staff are approachable. People who are thinking of living at the home are assessed in their current setting to see if the home can meet their needs. In addition care plans are obtained from social and other health care professionals. People are able to maintain contact with family and friends and exercise some choice and control over their lives. They can eat their meals where they like and spend time with others in communal areas or in their own rooms. The home presented as clean and hygienic. Meaning that it is a pleasant environment in which to live. People take part in the range of activities that are made available in the home. Due to the amount of communal areas to use people can choose to join in activities, watch TV in another room or sit quietly overlooking the river for example. The manager leads a team of staff who are specifically trained and supported in caring for older people.
What has improved since the last inspection?
The new manager has made a number of positive changes since the last inspection and as a result has met most of the requirements made following the last inspection. Redecoration and refurbishment is ongoing; more hoists have been fitted to some of the baths making them more accessible for people, one of the conservatories at the front of the home has been replaced and rooms are redecorated once they become vacant. This makes the home a comfortable place to live. Some new carpet is on order for some of the staircases and will be fitted in the near future. An updated fire risk assessment has been drawn up and fire safety measures are in place as required. The manager has improved the recruitment process by having a system that ensures employment gaps are explored as well as requiring 2 written references and a Criminal Records Bureau (CRB) check to be carried out. A more robust induction process has been implemented for new staff and appraisal and supervision sessions are ongoing. This means people living in the home have appropriate staff looking after them.
What the care home could do better:
The improvement in the bathroom facilities needs to continue. To ensure people have access to an assisted bath on each floor. Some of the stair carpets are worn and need replacing but the manager said that new ones are on order and will be fitted in the near future. The care plans have a lot of good information in them, however specific areas of care need to be better highlighted on a separate page so that they can be easily identified ensuring that all of peoples needs are met. The Service Users Guide should contain information about people being able to have a lock fitted to their door and /or lockable space provided until such time as all the doors have locks and each room has some lockable space. The laundry is not situated in a good place and the provider should consider relocating it so that staff do not have to go outside and use steep steps to get to it. Staff could potentially trip or fall and should not be carrying heavy laundry bags up and down the steps. The manager needs to review the amount of night staff on duty to ensure that peoples needs are being met at all times. It was advised that she review the time that accidents occur in the home to see if it is most often at night.