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Inspection on 06/10/06 for Trengrouse House
Also see our care home review for Trengrouse House for more information
This inspection was carried out on 6th October 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
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What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Trengrouse provides a safe and comfortable home for older people. Service users and their representatives stated that Trengrouse provides good quality care and accommodation. Comments made by residents included `The home has a nice atmosphere`, `The staff do care well` and `The staff are very kind`. Residents and their representatives felt that that their health needs were well monitored and appropriate referrals made promptly. The provider obtains assessment information from the appropriate authorities before admission and carries out its own needs assessment. Some residents reported that the home and local community provided a varied programme of activities and there was enough for them to do. Residents felt their visitors were welcomed to the home. Residents, relatives and staff felt that they could approach the registered manager with any concerns and issues. Residents were particularly satisfied with the quality of the meals provided. The home is well maintained, tidily decorated and kept clean and hygienic. The staff team has a number of staff who have worked at the home for some years. This allows staff and residents to get to know each other and promotes consistent care delivery. Residents made positive comments about the staff`s kindness, skills and attitudes. Staff stated that the informal and formal supervision supported them to do their jobs. Cornwall Care has a sound training programme for staff. The provider supports and encourages staff in their training and development so that residents and their representatives can have confidence in a well trained and supervised staff team. Staff weresatisfied with the training they receive and with the support from the management team.
What has improved since the last inspection?
Cornwall Care Ltd has revised the Statement of Purpose to reflect the changed registration categories of the home so that prospective residents and their representatives receive accurate information. The Registered Manager has addressed issues of the accuracy of the records for medicines so that staff follow procedures intended to protect residents. The temperature of the medicines refrigerator is now being checked and recorded daily. Eye drops are being correctly stored in this refrigerator. This ensures the effectiveness of the medicines. Cornwall Care Ltd have revised their adult protection policy to comply better with local multi-agency guidance in order to better safeguard residents. The registered manager now carries out a regular check on the records of residents` money held for safekeeping to ensure that there is a clear and accurate audit trail.