Inspection on 08/07/09 for Watermill House
Also see our care home review for Watermill House for more information
This inspection was carried out on 8th July 2009.
CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
Annual service review
Name of Service: Watermill House The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Stephen Robertshaw Date of this annual service review: 0 8 0 7 2 0 0 9 Annual Service Review Page 1 of 4 Information about the service
Address of service: Common Road Wressle North Lincolnshire DN20 0DH 01652652147 F/P01652655766 helenh@roxbyhouse.co.uk www.optionsgroup.co.uk Wider Options Ltd Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Number of places (if applicable): Under 65 Over 65 9 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Watermill House provides accommodation for up to nine service users who have Autism Spectrum disorders and associated challenging behaviours. The accommodation includes extensive grounds for the service users to access and horses are stabled on the premises. The service users also access services available at Watermills sister home Roxby House. Similar services are have been developed at Watermill. This includes therapeutic areas including a gym and a water spa. The current fees for the home can be obtained through the managment of the service. There are no other fees incurred by the people that live at the home. The fees include a weekly allowance to support individuas to budgetl service for food, personal hygiene needs and activities. Annual Service Review Page 2 of 4 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The Commission looked at all the information that we received, or asked for, since the last inspection. The last inspection of the service was on the 19th July 2007 and an Annual Service Review was completed on 11th September 2008. This included what the service has told us about things that have happened since our last inspection. These are called notifications and are a legal requirement. We have not received any information about this service that gives cause for concern and would make us think that the current quality rating is not accurate. What has this told us about the service? The Commission looked at all of the information that was available to us in relation to Watermill House and this showed that the home is still providing an excellent service and they continue to identify ways to further improve the services provided to the people that use the service. Each person living at the home has a personal profile and communication profile available. This means that anyone reading them could be provided with a clear understanding of the individual, their personal need, preferences and their ways of communicating. This in our view will provide a more person focused and individualised service. The care staff are provided with lots of training and supervision to make sure that they have the knowledge and skills to be able to safely care for the people that use the service. The home continues to let us know about things that have happened since our last key inspection and they have shown that they manage issues well. The service works well with the Commission and with the Local Authority were the service is situated. Watermill House sends Regulation 37 notifications to the Commission informing us of any notifiable incidents at the home. The management of the service also carry out monthly regulation 26 visits to the home. A copy of the records from these visits are available at the home. The quality rating for this service is 3* star. This means the people who use this service experience excellant quality outcomes. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection visit by 18th July 2010. However, we can inspect the service at any time if we have any concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 3 of 4 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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