Inspection on 09/01/06 for Westbourne House
Also see our care home review for Westbourne House for more information
This inspection was carried out on 9th January 2006.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Good. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector found no outstanding requirements from the previous inspection report, but made 3 statutory requirements (actions the home must comply with) as a result of this inspection.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
The residents said they were happy and settled living at the home. The manager and staff were respectful towards the residents` needs and preferences and treated them with dignity and respect. The residents received good health, social and personal care. There was a lot of evidence that residents choices and preferences was respected and residents said they were involved in the running of the home. The manager had carried out a survey to find out what people thought about the home. And received positive feedback from residents and other professionals. There was good record keeping; the records were neat and orderly and up to date. The care plans were informative and held relevant information about individuals, including preferences and choices. Staff had received good training and training for the coming year had been identified. The manager and responsible individual took prompt action when it was identified that improvements were needed, for example following inspection or when raised by a resident.Residents were very satisfied with the homes environment. It was clean, warm and furnished in a comfortable and homely manner. There had been good investment and effort in improving the environment for the comfort of the residents.
What has improved since the last inspection?
There were very few requirements following the last inspection; for example replacing a light bulb, which had been done. It was evident that the responsible individual, manager and staff took pride in the home and worked hard at making sure residents care was of a good standard and that the residents were happy.
What the care home could do better:
The manager is right to consider improving the assessment tool. The medication systems can be made safer by following pharmaceutical guidelines. Safe working practices can be improved by ensuring fire and legionella risk assessments are in place.