Inspection on 10/08/05 for Windsor Court Residential Home
Also see our care home review for Windsor Court Residential Home for more information
This inspection was carried out on 10th August 2005.
CSCI has not published a star rating for this report, though using similar criteria we estimate that the report is Adequate. The way we rate inspection reports is consistent for all houses, though please be aware that this may be different from an official CSCI judgement.
The inspector made no statutory requirements on the home as a result of this inspection and there were no outstanding actions from the previous inspection report.
Other inspections for this house
What follows are excerpts from this inspection report. For more information read the full report on the next tab.
What the care home does well
Windsor Court provides a good standard of care to its residents. Residents spoken to during the inspection spoke highly of the staff team and care that it provides. One resident said, "I have been in the home since it opened, and I`m happy here" another resident said, "I like it here, and I feel able to speak my mind". Relationships with families are good and visitors are made to feel welcome.
What has improved since the last inspection?
This was a first visit to the home for the Inspectors and as such makes it difficult to assess what has improved since last inspection. The Inspectors were made to feel extremely welcome by staff and residents throughout the inspection process.
What the care home could do better:
Further development/training is required in respect of medication systems and practices that are in operation in the home. The home` recruitment policy/procedure must be updated and the Registered Providers must ensure that they are in receipt of a satisfactory POVA first/Criminal Record Bureau Check prior to the commencement of employment. The home`s induction process must be developed further Care plans could be further enhanced by individually highlighting problems.