Latest Inspection
This is the latest available inspection report for this service, carried out on 19th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for 130 Station Road.
Annual service review
Name of Service: 130 Station Road The quality rating for this care home is: The rating was made on: two star good service 1 8 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Ian Hall Date of this annual service review: 1 2 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 130 Station Road Sheffield South Yorkshire S13 7RB 01142939081 01142939082 none www.voyagecare.com Milbury Care Services Ltd Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Conditions of registration: Category(ies) : learning disability mental disorder, excluding learning disability or dementia Number of places (if applicable): Under 65 Over 65 3 3 0 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 130 station road is a house converted to meet the needs of three service users with learning difficulties and some mental health needs. The house is situated in the Woodhouse area of Sheffield. There is a regular bus service from outside the home and there is also easy access to the tram service. There are some shops within walking distance. The staff have access to the homes transport. The bedrooms are on two floors. The residents have access to all the shared areas of
Annual Service Review Page 2 of 6 1 8 0 3 2 0 0 9 the home. There is a well-maintained private garden at the rear of the house. The fees for the accommodation and the support range from £1,650 to £1,850 per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? The quality rating for this service is 2 stars, good. The rating was made on 17th March 2009. We looked at the information that we received, or asked for, since the last key inspection. This included : The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we may have made to this service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The service sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is the service is still providing a good service and they know what further improvements they need to make. As a result of listening to people they are working with people to make changes to menus and peoples involvement in preparing their own meals. They have made changes to the statement of purpose and service user guide to a pictorial format suitable for people using the service. the AQAA told us that they send out surveys annually and also hold regular meetings with people. People were involved in making decisions about using the service. They said that they had been given a written plan which told them the support they would receive. People said said staff always do the things that it says in their care plan. They said staff always respect their privacy and dignity and they listen and act on what they say to them. Staff support people with their medication as needed and they knew how to make a complaint. People said staff help me to go swimming and take me out for lunch, I am very happy with the person who provides me with the support I need. They help me with my money and when we go out they help me with transport. Annual Service Review Page 4 of 6 Staff said they were given up to date information to enable them to deliver the care and support people need. They feel they were recruited fairly and thoroughly and the induction covered most things they needed to do their job. They said the training was relevant to their role and it helped them understand and meet the needs of people who use the service. They said the training was up to date and gave them knowledge about the health care of people. They felt supported by the manager and communication was good. Notifications told us the service provided information to us about incidents that occur. The AQAA confirms the service follows safeguarding procedures, by informing other agencies about concerns. They work well with us and have shown us that the service continues to provide good outcomes for people who use it. The AQAA confirms there had been no referrals to the safeguarding adults team. The AQAA confirms that they continue to have robust recruitment and selection procedures, which ensures the right staff were employed and trained. They told us that the people who use the service are encouraged to be involved in the selection of staff. Staff hold a national vocational qualification (NVQ) in care this ensures they have been trained to support people with their care. What are we going to do as a result of this annual service review? It is our statutory responsibility to inspect all care services at least once every 3 years. The completion of a risk assessment and annual service review has not changed our view of the quality rating of this service, therefore we are not planning to inspect this service before 15th March 2011. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
