Latest Inspection
This is the latest available inspection report for this service, carried out on 22nd March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Arran House.
Annual service review
Name of Service: Arran House The quality rating for this care home is: The rating was made on: two star good service 1 3 0 2 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Eileen Engelmann Date of this annual service review: 1 7 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 1 Old Garden Drive Rotherham South Yorkshire S65 2BT 01709382855 Telephone number: Fax number: Email address: Provider web address:
NONE The House of Light Trust Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Number of places (if applicable): Under 65 Over 65 3 0 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Arran House is a residential care home. It is registered to provide personal care for a maximum of three people with a learning disability. The House of Light Trust owns Arran House. This is a charitable organisation that owns other care homes for people with a learning disability in the area. The home is a three bedroom semi-detached house situated on a small residential estate. There is a park and local facilities such as shops and public houses nearby. It is within easy reach of Rotherham town centre and well served by public transport. The home reflects ordinary living principles and the facilities are domestic in scale. There is ample communal space with a long lounge/dining area and a dining kitchen. People using the service have their own bedrooms, two are on the first floor, with the third on the ground floor. There are gardens to the front and rear of the house. The back garden is private and access can be gained through the patio doors leading out from the lounge area. 1 3 0 2 2 0 0 9 Annual Service Review Page 2 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We last visited the home for its key inspection on 13 February 2009, when we rated it as a 2 star or good service. What did we do for this Annual Service Review We looked at all the information that we have received, or asked for, since the last key inspection. This included The Annual Quality Assurance Assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What has this told us about the service? The home sent us their AQAA when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The AQAA told us that the service has been working towards more person centred care over the last 12 months, with the introduction of a personal assistant format to replace the key worker system currently in use. Each service user can choose who they have as a personal assistant. The service has also introduced health action plans for each person using the service, these documents are taken with them if they are admitted to hospital or attend health related appointments; the health action plan contains up to date medical information about individuals and ensures that important information is passed to relevant health professionals involved in diagnosis and treatment of people using the service. It also gives important information about the specific needs of individuals and how to communicate and interact with each person effectively. The AQAA tells us that there is a robust staff training programme in place and that in the last 12 months the staff has accessed training around the Mental Capacity Act (MCA), Deprivation of Liberty Safeguards (DOLs) and Independent Mental Capacity Annual Service Review Page 3 of 6 Advocates (IMCA). This knowledge and information is used to ensure that peoples choices and human rights are maintained and that any limitations on facilities or personal choice are only made following assessment, best interest meetings, risk assessments and discussion with the person concerned or their representative. We received three surveys back from people using the service, one survey back from a relative and two surveys back from staff. People living in the home told us that they are happy there. People commented that they get the care and support that they require and are able to make choices and decisions about their daily life. Individuals said that the staff were supportive and they enjoyed life in the home. One relative told us that The service takes care of my relative, providing a caring and supportive environment which gives our family great confidence in their care. The staff have been wonderful in supporting my relative and the family. Information from the staff surveys indicates that there are good training and development opportunities for employees and individuals are offered support and supervision by the manager. Staff told us that we treat each resident as an individual and meet their needs. We try to make the service as homely as possible and a safe place to live and we provide a safe and friendly environment for people to live and work in. There is good support and training for the staff and we offer good support and care to the residents. We have not received any formal complaints or safeguarding of adults from abuse referrals about the service in the last 12 months. People using the service tell us that they are confident of raising any issues with the manager or staff and know how to use the complaints policy and procedure. Information in the AQAA tells us that the service has produced the policy and procedure in a pictoral format over the last 12 months, which helps people using the service understand it better. Staff have received training around safeguarding of adults from abuse and feel confident in using the systems in place within the service. The home continues to let us know about things that have happened since our last key inspection, and they have shown that they managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? It is our statutory responsibility to inspect all care services at least once every 3 years. The completion of the Annual Service Review has not changed our view of the quality rating for this service, therefore we are not planning to carry out a key inspection for this service before 12 February 2012. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 6 Annual Service Review Page 5 of 6 Reader Information
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