Latest Inspection
This is the latest available inspection report for this service, carried out on 12th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Bennethorpe House.
Annual service review
Name of Service: Bennethorpe House The quality rating for this care home is: The rating was made on: three star excellent service 0 4 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Sarah Powell Date of this annual service review: 0 4 0 3 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: 68 Bennethorpe Doncaster South Yorkshire DN2 6AD 01302367672 P/F01302367672 brew.active@btinternet.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Active Care Homes Ltd Number of places (if applicable): Under 65 Over 65 2 0 The Manager will be registered Manager of two untils until 1 April 2007 while he is training the new Manager. Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Bennethorpe House is a semi-detached property on a residential street in Doncaster. The home provides care for up to two service users with a learning disability aged between 18-65 years. The home has two bedrooms both with full en-suites, two lounges, a conservatory, a kitchen diner and gardens front and rear. The home is well maintained throughout. The fees for Bennethorpe House are £2,050 per week. 0 4 0 3 2 0 0 9 Annual Service Review Page 2 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we received, or asked for, since the last key inspection. This included; The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. The supporting information sent to us by the manager with the AQAA. What people told us who live in the care home. Information we have about how the service managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspections and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? We received the AQAA from the manager, it was received on the agreed date. It was clear and gave us all the information we asked for, although this could have been in more detail. We looked at the information in the AQAA and other information we received, our judgement is that Bennethorpe House is still providing an excellent service. The AQAA told us where Bennethorpe House had improved over the last twelve months. The Manager wrote, We have changed activities as a result of listening to people. Work placements have been found for the people at Bennethorpe House. We worked with the Community Psychiatric Nurse to ensure the right placements were found, that people were able to cope with and meet their needs. The AQAA told us people knew who to contact if they had a complaint and the manager and provider dealt with problems. The AQAA confirmed that no complaints had been received in the last 12 months. The manager told us that any complaint would be investigated within the agreed timescales. To ensure people were listened to and their views acted upon to ensure their needs were met. Annual Service Review Page 3 of 6 The AQAA also told us that communication between staff was good, regular meetings were held and peoples needs were met . Staff received regular training and supervision to ensure they could meet peoples needs. The AQAA confirm that they continue to have robust recruitment and selection procedures, which ensures the right staff were employed and trained. Staff received a good induction and training programme. This ensured they had the skills and appropriate knowledge to meet peoples needs. No safeguarding referrals had been made in the last twelve months. However staff had received training in protection of vulnerable adults to ensure people were safeguarded. We sent surveys to people living at Bennethorpe House, they told us; They knew how to make a complaint if required. Staff listened to them and acted on what they said. The staff and manager treated them well. some comments on the surveys were; Good choice of meals. I am happy living here and happy with staff. No improvements required. Happy with everything. We also spoke to peoples allocated workers and visiting professionals they told us, The staff are very good peoples needs are met. I have no concerns or complaints. The service is service user led, the management strive to ensure staff are appropriately trained to meet peoples needs and changing needs. Care plans are detailed and staff follow the plans to ensure peoples needs are met. The manager also told us they had a visit from the Care Homes Advisory Team, to review how they dealt with medicines. They made one recommendation, to return inhalers at the end of each month, when the new one is dispensed. This has been put in place by the manager. The manager confirmed a visit was also carried out by Doncaster Environmental Health to look at food safety and health and safety. They were awarded a five star excellent for the food safety, and one recommendation was made as a result of the health and safety visit. The manager told us this has been complied with. The manager told us that all 5 care staff had completed NVQ level 3 to ensure staff were appropriately trained to meet peoples needs. The manager told us they wanted to maintain 100 of care staff with NVQ qualifications. This demonstrates a commitment to developing and investing in the workforce.
Annual Service Review Page 4 of 6 Notifications received told us that the home provides information to us about incidents that occur in the home. The Inspection Record confirms that they contact us if any incidents happen at the home. What are we going to do as a result of this annual service review? It is our statutory responsibility to inspect all care homes at least once every three years. The completion of this Annual Service Review has not changed our view of the quality rating. Therefore we are not planning to inspect this service before February 2011. However we will continue to monitor closely to ensure all outcomes for people are excellent and we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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