Latest Inspection
This is the latest available inspection report for this service, carried out on 28th April 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Bluebell House.
Annual service review
Name of Service: Bluebell House The quality rating for this care home is: The rating was made on: two star good service 2 0 0 1 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Theresa Bryson Date of this annual service review: 2 2 0 2 2 0 1 0 Annual Service Review Page 1 of 5 Information about the service
Address of service: 408 Boothferry Road Hessle Hull East Riding Of Yorks HU13 0JL 01482649234 F/P01482649234 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Name of registered manager (if applicable) Mrs Joan Todd & Mr David Todd Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Mrs Joan Todd & Mr David Todd Number of places (if applicable): Under 65 Over 65 34 0 0 34 The maximum number of users who can be accommodates is - 34 The registered person may provide the following category of service only: Care Home only - Code PC To service users of the following gender - Either Whose primary care needs on admission to the home are within the following categories: Old age not falling within any other category - Code OP, maximum number of places 34 Dementia - Code DE, maximum number of places, 34 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service
Annual Service Review Page 2 of 5 2 0 0 1 2 0 0 9 Bluebell House is a care home offering personal care and support for up to 34 older people, some of whom may have a dementia-type illness. The home is situated in a residential area of Hessle, close to the Humber suspension bridge and to local shops. The house is a converted detached property providing private accommodation in 26 single and 3 shared bedrooms, most of which are on the ground floor. The house has safe well-maintained gardens as well as car parking. A new extension completed in the last year, at the rear of the property, provides eight bedrooms with ensuite wet rooms, as well as extra communal space. A stair lift is available for people who may need assistance to their first floor accommodation. A Statement of Purpose and service user guide is made available and the latest inspection report, written by the Commission for Social Care Inspection is also available in the home for people to read. Fees are reviewed annually. In certain cases there is a top-up fee charged to the family, and agreed at the time of admission. Additional charges are made for hairdressing and chiropody. Annual Service Review Page 3 of 5 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for since the last key inspection. This included:The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection. Relevant information from other organisations. And what other people have told us about the service. What has this told us about the service? The service sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the service is still providing a good service and that they know what further improvements they need to make. People using the service told us they make it home from home and all the staff are friendly and I like the food. They made positive comments about the care they have been receiving and the attitude of the staff particularly. They also told us care is of a high standard Relatives made such comments as it is very comforting to know that friends and family can visit at any time and are very welcome. Health care professionals who returned surveys made such comments as the service cares for the resident and monitors their needs very well, in a friendly and caring way. The AQAA told us that they have constantly reviewed the menus and introduced new foods as a consequence of residents meetings. They have also introduced more outings and made better access to the gardens. They have also stepped up their hygiene levels to prevent cross infection. The service continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will do a key inspection by 19th January 2012. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 4 of 5 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for non-commercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Annual Service Review Page 5 of 5 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
