Latest Inspection
This is the latest available inspection report for this service, carried out on 11th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Botham Hall.
Annual service review
Name of Service: Botham Hall The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Karen Summers Date of this annual service review: 2 1 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Botham Hall Road Milnsbridge Huddersfield West Yorkshire HD3 4RJ 01484646327 01484462286 bothamhall@schealthcare.co.uk Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Southern Cross Care Homes Limited Number of places (if applicable): Under 65 Over 65 0 40 One named person aged under 65 years of age - category PD Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Botham Hall provides personal care and accommodation for up to 40 older people of either gender, and over the age of 65. The home is purpose built and stands in the grounds of a former residential property. The accommodation is over three floors, with lounges, and a dining room on the ground and first floors, and staff accommodation on the second floor. There are forty single bedrooms, sixteen of which have en-suite facilities and all other rooms are close to bathroom facilities. Outside there is a large paved patio area, with well-kept tubs and hanging baskets. Botham Hall is close to local amenities such as shops, and churches.
Annual Service Review Page 2 of 6 Fees at the home start at £388.40 - £530 per week. Items not included in the fee include: Hairdressing, toiletries, and newspapers/ magazines. Information about the home in the form of a Statement of Purpose, Service Users Guide and the latest CSCI inspection report are available from the home. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. 6 surveys (out of 10 sent out) returned to us by people using the service, 8 surveys (out of 10 sent out) returned from staff and 4 surveys (out of 5 sent out) returned to us by social and health care professionals.. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection. Relevant information from other organisations. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was comprehensive, clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgment is that the home is still providing an excellent service and that they know what further improvements they need to make. The home tells us that they encourage all prospective people to visit the home and stay for lunch/tea so they can see what it would be like living there. They also said that everyone has a four to six week settling in period to enable them to make an informed decision as to whether it is the right care centre for them and ensure that the home can meet their needs. As a result of listening to people who use the service the home have built a small garden area to the side of the building, which they plan to lay pebbles so that people can have an area where they can pot there own plants and watch them grow. People living in the home tell us that they always receive the care and support that they need, staff are available when they need them and that the staff listen and act on what they say. When asked what does the home do well, comments include, The staff are nice and friendly and care for my needs. The home is clean and tidy. Nice television. Everything. People tell us that the home make sure that they get the medical care they need. Information from social and health care professionals states that the social and health Annual Service Review Page 4 of 6 care needs of people are properly monitored, reviewed and met and that the staff seek advice and act on it to ensure that they improve peoples well-being. When asked what does the service do well, comments include: Provides high standards of care to all patients, staff are well trained to cope with the diverse needs of service users. The home is excellent at identifying any health care problems and reporting to the appropriate health care professional. Provides person centered care and the staff promote choice and autonomy. The staff are skilled in monitoring the clients mental health and they will seek help and advice at an early stage. The manager and staff have formed a good relationship with mental health services. This is an outstanding home with an exceptional leader. They have dealt with some very complex cases with psychiatric and mental health issues. They act in a very caring and professional manner with the clients. The home has a homely atmosphere to their care which I think is admirable. When asked, what could the service do better, comments include: Nothing I cannot identify any deficits. I have no criticisms. Without exception staff tell us that they are trained to do their job, and that they meet with their manager who gives them support and discusses how they are working. When asked what does the home do well, comments include: The home is run extremely well. There are regular outings for people, including coffee mornings. The staff are fully trained, and the residents are always our priority. This is a first class home and I cannot think of anything that could be better. A relative made the comment on one of the surveys, My mother was a resident at Botham Hall for over three and a half years and myself and my family were very happy with her excellent care. The home and the Commission have not received any complaints or concerns in the last twelve months. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. What are we going to do as a result of this annual service review? Our judgment is that the home is still providing an excellent service. We will do a key inspection by 1st December 2011; however, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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