Latest Inspection
This is the latest available inspection report for this service, carried out on 13th January 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Excellent.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Broad Lane.
Annual service review
Name of Service: Broad Lane The quality rating for this care home is: The rating was made on: three star excellent service 2 2 1 2 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Frederick Rawlins Date of this annual service review: 2 3 1 1 2 0 0 9 Annual Service Review Page 1 of 7 Information about the service
Address of service: 199 Broad Lane Bramley Leeds West Yorkshire LS13 2NJ 01132558659 01132558659 broadlane@c-i-c.co.uk www.c-i-c.co.uk Community Integrated Care Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 5 0 The maximum number of service users who can be accommodated is: 5 The registered person may provide the following category of service only: Care Home only - Code PC, To service users of the following gender: Either, Whose primary care needs on admission to the home are within the following category: Learning Disability Code LD, maximum number of places 5 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Community Integrated Care, a registered charity, provides the care and services at the home whilst South Yorkshire Housing Association owns the property. The care home provides personal care and support to five ladies with learning disabilities. The home is a single storey building; bedrooms are single occupancy, with shared
Annual Service Review Page 2 of 7 2 2 1 2 2 0 0 8 facilities in the lounge and dining room. The house is surrounded by gardens, and is situated in Bramley, a suburb of Leeds. Nearby is a large shopping and leisure complex with a wide range of amenities regularly used by the ladies. The home has its own mini bus that enables the ladies to participate fully in community life. The charges for living at the home is 1120.32 pounds per week. This information was provided by the manager on the 23rd November 2009. Annual Service Review Page 3 of 7 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information about the way the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their Annual Quality Assurance Assessment (AQAA) when it was requested. We looked at the information in the AQAA, which showed what improvement to the service had been made in the last twelve months as well as further development plans. The AQAA showed that the home has made improvements as a result of suggestions from the people who use the service and their families. The manager said in the returned AQAA that in the last 12 months they have: People using the service are involved in planning agenda for house meeting. People using the service are involved in recruitment/interviews. People using the service are involved in making informed menu planning choices. The manager said the bathroom has been re-tiled in colour of tiles chosen by the people living in the home. A new 42 Plasma TV for the lounge was purchased and a replacement DVD and video recorder has also been purchased. The home purchased a Nintendo Wii console to encourage exercise/mobility. Patio area has had remedial repair work, to ensure level access and flags to front path Annual Service Review Page 4 of 7 of the home has been replaced with tarmac. They have new complaints, comments and compliment procedure, which are available for visitors and the people to access. Complements can be written in the book provided - which are past on to the Quality Department at support service in Widnes. New specialist wheelchair has been obtained after though assessment by Physiotherapist to better meet the newest person needs for comfort and safety, it also enables her family and staff to take her out (push the wheelchair) into the local community. All new staff are now supported and encouraged to complete e-learning within the first 6 weeks of employment. The current staff team have successfully completed safe handling of medication training with local college. Senior support worker has attended the Mental Capacity Act (MCA) deprivation of liberty safeguard training which was delivered by Leeds City Council. Comments from people living at the home and/or their relatives on what the home does well included the following: The home makes my bedroom look nice and makes me look nice I like living at Broad Lane, The staff are nice to me and I like the food, as well as the people I live with. Staff help me and take me out and about. Cooking, cleaning is good and the support in personal care. Comments on what the home could do better included: Going out into the community more, activities and more visitors. I would like the home to make sure my teeth are nice and clean and I have a shower so I look nice They could make better dumplings. Comments from the survey returned from staff about the service included the following: Broad Lane is a friendly working environment. It is very clean and well maintained. The home gives the people and staff all the support and help required. For me personally I have been happier work here than any other pace I have worked. Puts the needs of the people we support first, the team and management at Broad Lane does this very well. Staff always have inductions and are fully trained by the senior staff.
Annual Service Review Page 5 of 7 People we support are treated as individuals Staff are informed of up to date information and of information of any changes in peoples circumstances. Care plans organisational policies/procedures, training are good sources of information to staff. Comments from staff on what the home could do better included: Staff need to work more as a team Staff supervisions need to highlight more on how staff are working, what they need to improve on and not only on what was done well. Any concerns that staff may have should be looked into in greater dept. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that the service continues to provide excellent outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan and will complete an inspection by 23rd November 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 6 of 7 Reader Information
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