Latest Inspection
This is the latest available inspection report for this service, carried out on 25th May 2010. CQC found this care home to be providing an Adequate service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Culliford House.
What the care home does well The home is well run by a competent manager. She is supported by a skilled, competent workforce. People told us that they were very well looked after and that all the staff were kind and caring. Residents are supported to maintain contact with family and friends, enabling people living in the home to continue to enjoy relationships that are meaningful to them. People told us that they enjoy the activities provided and that the food is good. The menu offers choice and staff are aware of the likes and dislikes of those living there. Touring the premises we found the home to be clean, free from any unpleasant odours, warm and comfortable. People told us that they were happy with the facilities provided in the home. What the care home could do better: At this inspection we found that the home had met all the requirements and 14 of 15 recommendations of good practice that were made at the last inspection. We recommend that a rationale for medication prescribed on an as required basis should be clearly recorded and clear instructions for their use be available to staff. Random inspection report
Care homes for older people
Name: Address: Culliford House Icen Way Dorchester Dorset DT1 1ET one star adequate service 08/07/2009 The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Amanda Bell Date: 2 5 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Culliford House Icen Way Dorchester Dorset DT1 1ET 01305266054 01305266259 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Suzanne Jackson Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mrs R F Moors care home 25 Number of places (if applicable): Under 65 Over 65 25 old age, not falling within any other category Conditions of registration: Date of last inspection Brief description of the care home 0 0 8 0 7 2 0 0 9 Culliford House is situated close to the town centre of Dorchester and within easy proximity of shops and other amenities. The property is a large elegant Victorian house retaining many period features. The house has been sympathetically extended and is set in its own attractive landscaped gardens with a large car park to the front of the property. This is a well established family-run home, in the ownership of Mrs R Moors (proprietor) since 1985. Suzanne Jackson is Mrs Moors daughter and the registered manager. Mrs Jackson is assisted by a deputy manager. Culliford House is registered to accommodate a maximum of 25 older people. Accommodation is provided at ground, first and second floor levels of the home. A passenger lift affords level access
Care Homes for Older People Page 2 of 8 Brief description of the care home throughout the home. Fees range from £440 to £750 pounds per week. Care Homes for Older People Page 3 of 8 What we found:
This focused inspection was carried out on the 25th May 2010 to review the requirements made at the last key inspection when the quality rating of this service was 1 star, which meant that people using the service, at that time, experienced adequate quality outcomes. The inspection was carried out by one inspector. The term We is used throughout the report to reflect the findings of the Care Quality Commission (CQC). The Registered Manager was on hand throughout our stay to aid the inspection process. All staff made us welcome and were extremely helpful. We toured the premises, spoke with people at the home, reviewed a variety of care documentation and staffing records. We received completed surveys from residents and staff, who told us what they thought of the service provided at Culliford House. Since the last inspection the standard of care documentation had improved and provided staff with a good level of information so that they were able to meet the needs of people living at the home. People told us they were happy with the care they received. We saw staff carrying out their duties in a cheerful and professional manner. We saw that the complaints policy had been reviewed and a log of complaints was kept. Since the last inspection one complaint had been received and had been investigated in line with the homes policy. People told us that they knew who to speak with if they had any concerns and that they would be listened to. The Registered Manager showed us the training records and confirmed that staff had received all the mandatory training. Further training that had been undertaken included palliative care; management of diabetes; management of incontinence and nutrition. Over 50 of care staff hold the minimum of an NVQ 2 award in care. This training had helped equip the staff with the skills they need to provide a good level of care. We reviewed the personnel file for a new member of staff and found that recruitment processes were robust, which meant that only suitable staff were employed to work in the home and residents were well protected. What the care home does well: What they could do better:
Care Homes for Older People Page 4 of 8 At this inspection we found that the home had met all the requirements and 14 of 15 recommendations of good practice that were made at the last inspection. We recommend that a rationale for medication prescribed on an as required basis should be clearly recorded and clear instructions for their use be available to staff. If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 9 A rationale for medication prescribed on an as required basis should be clearly recorded and clear instructions for their use be available to staff. Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
