Latest Inspection
This is the latest available inspection report for this service, carried out on 27th August 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Eastbury House.
Annual service review
Name of Service: Eastbury House The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Jo Palmer Date of this annual service review: 2 7 0 8 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Long Street Sherborne Dorset DT9 3BZ 01935812132 01935814164 eastburyhouse@btinternet.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Eastbury House (Sherborne) Ltd Number of places (if applicable): Under 65 Over 65 0 19 The maximum number of service users who can be accommodated is 19. The registered person may provide the following category of service only: Care home providing personal care - Code PC to service users of either gender whose primary care needs on admission to the home are within the following category: Old age, not falling within any other category (Code OP) Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Eastbury House is situated close to the centre of Sherborne within easy level walking distance of the town. The home is registered to provide care and accommodation to a maximum of 19 people over the age of 65 and offers long and short-term places. Mrs Appleyard is the previously registered owner of the home and the responsible individual on behalf of the limited company, Eastbury House (Sherborne) Ltd. Miss Stacey Witt manages the home.
Annual Service Review Page 2 of 6 None Parts of the building date back to the 17th century, in particular the hallway and main staircase, dining room and front lounge. These areas retain many of the original features such as oak wood panelling, stonework and leaded lights. Accommodation for residents is arranged over the ground and first floor of the home. Due to the age of the building and extensions to the house made many years ago there are a number of internal stairs and steps and changes of level, therefore some parts of the accommodation cannot be easily accessed by people who experience severe mobility problems. Stair-lifts are fitted to the back staircases to provide access to bedrooms situated on the first floor. Nine bedrooms are situated on the ground floor: two bed-sitting rooms are in a building close to, but separate from the main house. In addition to personal care and support the services provided include all meals, laundering and housekeeping. The home has mature private gardens where residents can sit and relax in the warmer weather. There is a small parking area to the side of the house and a public car park is also situated a short walk from the home and close to the town centre. The home has a visiting hairdresser and chiropodist; there are additional charges for these services and also for private telephone lines and dry cleaning. Sundries such as personal luxury toiletries and newspapers are not included in the weekly fees. General information about fees and fair terms of contracts can be accessed from the Office of Fa Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection. This included the annual quality assurance assessment (AQAA) that was returned to us on 25th June 2009. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. The previous inspection undertaken on 12th August 2008 Notifications received. What has this told us about the service? The home sent us their annual quality assurance assessment that gave us all the information we asked for. In the completed AQAA, Stacey Ann Witt, the registered manager has identified what they feel they do well and gives no cause for concern about the service. The last key inspection made two requirements of the service, one that up to date information is provided to prospective residents to enable them to make an informed decision about moving to live at the home and one to the fire safety systems in place in the home. The completed AQAA provides evidence that the service has an up-to-date residents guide to Eastbury House, which is available in a range of different formats (braille, large print and audio) although progress with meeting the second requirement is not referred to in the AQAA. Since the last key inspection, Dorset Fire and Rescue Service have revisited Eastbury House and made the requirement under the Regulatory Reform (Fire Safety) Order 2005 that additional smoke detection is required at the top of the staircase that contains the chair lift. We are waiting for confirmation that this work is completed to the satisfaction of Dorset fire and Rescue Service. We have not received any concerns or complaints about the home. We have not received any comments from residents at Eastbury House nor from their relatives and carers. Notifications held on file relating to reported deaths and incidents have been well managed by the service (The Care Homes Regulations (CHR 2001) expect homes to inform the Commission about certain incidents or events in the home, these are called notifications under regulations 37 of the CHR and are a legal requirement) The data provided with the AQAA tells us about the level and dependencies of service users, the data also provides information about the staffing levels and competencies. 11 of the 15 permanent care staff employed have achieved NVQ level 2 or above in care. What are we going to do as a result of this annual service review? Annual Service Review Page 4 of 6 We are not going to change our inspection plan, and will do a key inspection by August 2010 However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
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