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Care Home: Eastleigh Care Homes, South Molton

  • 90-91 East Street South Molton North Devon EX36 3DF
  • Tel: 01769572646
  • Fax: 01769579098

Eastleigh offers a total of 56 residential and nursing care places, for people over retirement age. The home can offer care for up to 41 people with dementia but whose needs do not require specialist nursing staff to supervise this care. They also offer care for up to 20 residents with nursing needs of a physical nature. Most residents with personal care requirements only are accommodated in the original building, which dates back to pre-1839. Residents requiring nursing care are mostly accommodated in newer extensions. Some staff work only in one of these two areas, whilst other staff are allocated on a shift-by-shift basis to either area. The home was awarded theAnnual Service Review TCB/Pinders Healthcare Design Award in 2003. It is in the market town of South Molton, local to shops and amenities, approximately 12 miles from Barnstaple, and in easy driving distance of the countryside. It has its own minibus, suitable for wheelchair users, which is used regularly for residents` outings, etc. There are garden areas at the rear of the home, and some parking space near the home?s entrance. There are plans to refurbish the ground floor of the residential wing, to provide seven en-suite rooms (including two double rooms for couples) instead of the current 12 bedrooms. Weekly fees can be obtained directly from the home. Fees do not include the costs of hairdressing, chiropody, toiletries, activities and newspapers/magazines - which are charged at cost price. Inspection reports produced by the Care Quality Commission about the home are kept in two locations at the home. These are available to read, on request through any staff member, for prospective residents and other interested parties.Annual Service Review

  • Latitude: 51.018001556396
    Longitude: -3.8310000896454
  • Manager: Mrs Elizabeth Jane Knight
  • Price p/w: £280
  • UK
  • Total Capacity: 56
  • Type: Care home with nursing
  • Provider: Mr Garry John Wilson
  • Ownership: Private
  • Care Home ID: 5793
Residents Needs:
Old age, not falling within any other category, Dementia

Previous Inspections

This may not be the latest inspection for this service as we are having techinical problems updating from CQC - please check directly on the regulators website for the most recent report; bestcarehome hopes to be back to regular updates shortly.

For extracts, read the latest CQC inspection for Eastleigh Care Homes, South Molton.

Annual service review Name of Service: Eastleigh Care Homes, South Molton The quality rating for this care home is: The rating was made on: three star excellent service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.   Has this annual service review changed our opinion of the service?   No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Joanne Walsh Date of this annual service review: 2 5 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service Address of service: 90-91 East Street South Molton North Devon EX36 3DF 01769572646 01769579098 info@eastleighcarehomes.co.uk www.eastleighcarehomes.co.uk Mr Garry John Wilson Telephone number: Fax number: Email address: Provider web address:   Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category Conditions of registration: Number of places (if applicable): Under 65 Over 65 0 0 41 56 The total number of nursing patients will not exceed 20 Up to 41 service users in the category DE[E] [Dementia over 65], not requiring nursing care, can be admitted Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Eastleigh offers a total of 56 residential and nursing care places, for people over retirement age. The home can offer care for up to 41 people with dementia but whose needs do not require specialist nursing staff to supervise this care. They also offer care for up to 20 residents with nursing needs of a physical nature. Most residents with personal care requirements only are accommodated in the original building, which dates back to pre-1839. Residents requiring nursing care are mostly accommodated in newer extensions. Some staff work only in one of these two areas, whilst other staff are allocated on a shift-by-shift basis to either area. The home was awarded the Annual Service Review Page 2 of 6 TCB/Pinders Healthcare Design Award in 2003. It is in the market town of South Molton, local to shops and amenities, approximately 12 miles from Barnstaple, and in easy driving distance of the countryside. It has its own minibus, suitable for wheelchair users, which is used regularly for residents outings, etc. There are garden areas at the rear of the home, and some parking space near the home?s entrance. There are plans to refurbish the ground floor of the residential wing, to provide seven en-suite rooms (including two double rooms for couples) instead of the current 12 bedrooms. Weekly fees can be obtained directly from the home. Fees do not include the costs of hairdressing, chiropody, toiletries, activities and newspapers/magazines - which are charged at cost price. Inspection reports produced by the Care Quality Commission about the home are kept in two locations at the home. These are available to read, on request through any staff member, for prospective residents and other interested parties. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review: What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The home sent us their AQAA in good time and this gave us detailed information about how they have ensured that the quality of care and support has been reviewed and improved. The home knows what areas they need to improve on and continue ti provide excellent quality outcomes for people living at the home. As part of the ASR process we sent surveys to the people who live at the home and we received 23 back. Overall the comments were very positive and included Very good nursing, place kept nice and clean I could not ask for more It is perfect in every way Clean, helpful, lots to do, friends and family welcome anytime. very caring staff. I am always well looked after. We also received surveys from 6 social and health care professionals who said the home did the following well Activities that are varied and person centered as well as communal. People are respectfully and lovingly treated and the variety of tea time snacks has increased. Trips out are much enjoyed whether they be to Exmoor or the local shops. Excellent job of caring for elderly with a wide range of dependence. tailors care to the individual. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide excellent outcomes for the people who use it. Annual Service Review Page 4 of 6 What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 1st December 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!

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