Latest Inspection
This is the latest available inspection report for this service, carried out on 4th June 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Eothen Homes Limited.
What the care home does well The atmosphere in the home was relaxed and friendly. Good relationships were observed between the staff and the people living in the home. The records are up to date and people`s care needs are well recorded. The staff encourage people to be independent and support them to make decisions in their day to day lives.The staff are provided with good training to help them meet the individual needs of the people living in the home. Comments included:"The staff are well managed and motivated and are always available". "The range of meals are good. A good range of recreational activities". "General care and attention excellent. Staff are always cheerful and very diplomatic. I feel that Eothen is reaching an excellent standard in every aspect". "Since Mum came to Eothen she has thrived and improved in confidence". "The atmosphere and ambience of Eothen is so homely and welcoming I am delighted that Mum has her home here. She could not be in a better place". "I enjoy all the food that is served". "I enjoy the garden and being able to go outside". "I have no complaints whatsoever". "The staff are very good, nothing is a bother". What the care home could do better: No requirements or recommendations were made at this inspection. Random inspection report
Care homes for older people
Name: Address: Eothen Homes Limited Park Gardens Whitley Bay Tyne & Wear NE26 2TX three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Anne Brown Date: 0 4 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Eothen Homes Limited Park Gardens Whitley Bay Tyne & Wear NE26 2TX 01912970707 01912510526 enquiries@eothenhomes.org.uk www.eothenhomes.org.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Miss Julie Patricia Needham Type of registration: Number of places registered: Conditions of registration: Category(ies) : Eothen Homes Limited care home 31 Number of places (if applicable): Under 65 Over 65 31 old age, not falling within any other category Conditions of registration: Date of last inspection Brief description of the care home 0 Eothen is a purpose built home that is situated in the town centre of Whitley Bay. It is close to a range of shops and other local amenities. The home provides personal care for up to 31 older people. There are 29 single bedrooms and one double room used for single occupancy. All rooms have en-suite facilities. The home has communal lounge and dining areas. There is a passenger lift and all parts of the building are accessible to residents. There is car parking to the front and large, attractive gardens to the rear. A guide to the homes services and inspection reports are readily available at the home.
Care Homes for Older People Page 2 of 8 Brief description of the care home The current weekly fee for single occupany is £504.00 and £804 for double occupancy. Care Homes for Older People Page 3 of 8 What we found:
A random inspection was carried out as part of the Commissions programme of visiting good and excellent services to ensure that they are continuing to maintain their standards. During the visit we looked at some case files which contain records of the care given to the people living in the home. They were completed to a good standard and gave the staff good information to meet individual needs. The care plans are reviewed every month to help ensure any changes in need are met. We also looked at two staff files and they contained evidence to show that people are not employed in the home until appropriate checks are carried out. The training records showed that staff are provided with good training to help them carry out their roles effectively. The staff on duty confirmed they are provided with appropriate training. There is a complaints procedure in place and two people living in the home and a visitor said they knew how to make a complaint. A wide range of activites are provided for people living in the home. These include spiritual services, quizes, discussion groups, games, exercises, entertainers, craft sessions, gardening etc. The home also invite people to give talks about subjects which people find interesting. People recently enjoyed a talk from a local fisherman and a police officer. As representative from the fire brigade is due to visit soon to highlight fire safety procedures. People also enjoy visiting the local shops, cafes, theatre, tea dances etc. A computer is also provided with a web cam to support people to keep in touch with family and friends. The premises are clean, comfortable and pleasantly decorated. The garden is very well maintained and a summerhouse has recently been erected for people to enjoy. Regular meetings are held for people living in the home and their relatives to discuss the day to day running of the home. Menus are varied and nutritious. People living in the home and a visitor said the food was very good and plenty of choice is provided. What the care home does well:
The atmosphere in the home was relaxed and friendly. Good relationships were observed between the staff and the people living in the home. The records are up to date and peoples care needs are well recorded. The staff encourage people to be independent and support them to make decisions in their day to day lives.
Care Homes for Older People Page 4 of 8 The staff are provided with good training to help them meet the individual needs of the people living in the home. Comments included:The staff are well managed and motivated and are always available. The range of meals are good. A good range of recreational activities. General care and attention excellent. Staff are always cheerful and very diplomatic. I feel that Eothen is reaching an excellent standard in every aspect. Since Mum came to Eothen she has thrived and improved in confidence. The atmosphere and ambience of Eothen is so homely and welcoming I am delighted that Mum has her home here. She could not be in a better place. I enjoy all the food that is served. I enjoy the garden and being able to go outside. I have no complaints whatsoever. The staff are very good, nothing is a bother. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
