Latest Inspection
This is the latest available inspection report for this service, carried out on 9th March 2010. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Fieldhead Court Nursing Home.
Annual service review
Name of Service: Fieldhead Court Nursing Home The quality rating for this care home is: The rating was made on: two star good service 0 2 0 3 2 0 0 9 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Karen Summers Date of this annual service review: 0 5 0 2 2 0 1 0 Annual Service Review Page 1 of 6 Information about the service
Address of service: Rectory Park Church Lane Thornhill Dewsbury West Yorkshire WF12 0JZ 01924459000 01924459000 fhcourt@rochehealthcare.com Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category Conditions of registration: Roche Healthcare Limited Number of places (if applicable): Under 65 Over 65 0 45 1. The registered person may provide the following category of service only: Care home with nursing - Code N, to service users of the following gender: Either. whose primary care needs on admission to the home are within the following category: old age, not falling within any other category - Code OP, maximum number of service users : 45 2. The maximum number of service users who can be accommodated is: 45 Have there been any changes in the ownership, management or the No service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Fieldhead Court is a care home providing accommodation, personal and nursing care for up to forty five older persons. It is owned by Roche Health Care Ltd that is a private limited company with other registered care services in the district. 0 2 0 3 2 0 0 9 Annual Service Review Page 2 of 6 The accommodation is a converted former rectory operating over two floors, which are accessed by a passenger lift, and stair lifts. There are three lounges and a small dining room, forty three single rooms and one double room, of which forty two rooms have en-suite facilities. The accommodation is set within large grounds in a conservation area and has car-parking facilities. The provider informed the Commission for Social Care Inspection on 5th February 2010 that the fees range from £414.00 to £675.00 per week. There are additional charges for hairdressing, newspapers and magazines. Information about the home and the services provided are available from the home in the Statement of Purpose and Service User Guide. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. 9 surveys out of 10 sent out returned to us by people using the service. What the service has told us about things that have happened in the service. The previous key inspection. Relevant information from other organisations. What has this told us about the service? Date of the last key inspection: 2nd March 2009 The home sent us their annual quality assurance assessment (AQAA). It was clear and gave us all the information we asked for. Our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The AQAA states that the home has recently completed a building extension to replace the annexe, which is an increase in beds from 40 to 45. The replacement of the annexe will enhance the accommodation for the people who live there. We received comments from nine surveys from people living in the home, and eight people said that they receive the care and support that they need and that staff are available when they need them. One person said that they sometimes receive the care and support that they need and that staff are sometimes available when they need them. Comments include: The carers are excellent. They are kind, very caring and helpful, and nothing is too much trouble. Relatives and visitors are always made welcome. A relative had assisted to fill in one of the surveys and made the comment, Regular carers know my mum well and know her personality and needs. Eight out of ten people said that they either always or usually liked the meals at the home and that they were offered variety and choice and two people said that they Annual Service Review Page 4 of 6 sometimes liked the meals. Comments include: The food is very good. Eight out of nine people said that the activities the home arranges they can take part in if they want, and one person did not make a comment. When asked what the home does well people made the comments My mother tells me she is very well taken care of, and I can see she is. The staff are brilliant, patient, caring and they are very friendly and helpful to relatives and friends. Pretty good with the outings they have for residents. When asked what the home could do better, one person said, The staff do the best within their means. The AQAA states that resident meetings are held every 2 months and that the agenda covers meals, activities and developments within the home. As a result of listening to people the service have reviewed and updated the menu, people elected to hold the residents meeting every two months and have more in house activities rather than outings. The service has received two complaints in the last year, one of which was resolved within 28 days, and the second one is still under investigation. People using the service said that there was someone who they could speak to informally if they were not happy and that they knew how to make a formal complaint. The home referred one incident themselves to the local authority as a safeguarding alert and it was fully investigated. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They have also shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? The completion of the Annual Service Review has not changed our view of the quality rating of this service therefore we are not planning to inspect this service before October 2010. However, we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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