Latest Inspection
This is the latest available inspection report for this service, carried out on 11th December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Fox View.
Annual service review
Name of Service: Fox View The quality rating for this care home is: The rating was made on: two star good service 0 3 1 1 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Lynda Jones Date of this annual service review: 0 6 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 3 Fox View Halifax Road Dewsbury West Yorkshire WF13 4AD 01924458187 01924458187 Telephone number: Fax number: Email address: Provider web address:
www.st-annes.org.uk St Anne`s Community Services Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 6 0 One named person with a physical disability and a learning disability. Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 3 Fox View is a care home with nursing, registered to provide care and accommodation for six adults with learning disabilities, including one named service user who also has physical disabilities. The home is operated by a charitable organisation, St Annes Community Services. The property is a purpose built bungalow with a large enclosed garden to the rear and parking facilities to the front. It is located at the front of the grounds of Dewsbury District Hospital, next to living accommodation for hospital staff, a palliative day care centre and a respite care home. no 0 3 1 1 2 0 0 8 Annual Service Review Page 2 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: - The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. - Surveys returned to us by people using the service and from other people with an interest in the service. - Information we have about how the service has managed any complaints. - What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. - The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. - Relevant information from other organisations. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and they know what further improvements they need to make. A detailed assessment is carried out to make sure that peoples needs can be met at Fox View before they move in. People are provided with information about the service and invited to visit to meet other people living and working there and to view the accommodation. Two people who returned surveys said they were asked if they wanted to move into the home and they told us they were given information about the service. In the AQAA they told us We provide a comprehensive client guide and Statement of Purpose. The Statement of Purpose is also in a talking book format. New clients undergo a full assessment of need involving themselves and all significant others to ensure Fox View is the correct placement. Visits to the home are always supported and encouraged. Everyone has a person centred plan which sets our their individual needs. The plan tells staff what action they must take to make sure people receive the care and support they require. Plans are regularly evaluated and updated whenever there is a change in need. In their surveys, staff confirmed that they always have up to date information about the needs of the people they care for. Annual Service Review Page 3 of 6 In the AQAA they said Person Centred Planning ensures we support people to achieve their goals and aspirations. Each person has a named nurse who assesses their healthcare needs and sets up an action plan to make sure people have contact with the services they require. All clients are registered with a local GP and dental services and access other services to meet their needs eg. Neurology, physiotherapy etc. They also told us All clients are treated with dignity and respected at all times. Clients have aids and equipment to maintain independence. Interagency/professional expertise is accessed frequently and encouraged. St Annes has a clear procedure for dealing with complaints and for making sure that people in their care are safe and protected. All staff receive training about their duty to protect people and to report poor practice. People living at the home and their families are given copies of the complaints procedure and resident and relative meetings are held where people can raise any concerns they may have. We have not received any complaints about the service. The home is well maintained and provides a comfortable, homely environment. This is what they said in the AQAA : Bedrooms are individualised and kept clean and tidy. Adaptations are in place to support individual need. Sufficient bathrooms and toilets are available and kept clean and tidy. Cleaning schedules are in place. The home is secure and safe with a large private garden. The home has level access and is level inside. Policies are in place for food hygiene, infection control and Health and safety. All staff are aware and adhere to them. Fox View follows Department of Health guidelines on Essential Steps to Safe, Clean, Care. The home is appropriately staffed to meet the needs of the people living there. Staff recruitment is thorough; everyone is properly checked before they start work at the home. According to the AQAA, all new staff receive a detailed induction before they start work and all staff receive regular supervision and an annual appraisal. The home is well managed, and there are appropriate quality assurance and monitoring systems in place that ensure that peoples health, safety and welfare is promoted and protected. In the surveys we asked people to tell us what the home does well. These are some of the comments we recieved: Fox View staff have done an excellent job with my client. They went out of their way to obtain advice and training. They have been very thorough, very committed and have provided excellent care Respects and treats people as individuals. Annual Service Review Page 4 of 6 What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 2/11/10. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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