Care Home: Harvelin Park

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What the care home does well The home sent us their annual quality asssurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. The home has recognised quality assurance monitoring systems in place and actively seeks the views and opinions of people who are involved with the service. As part of this process the home sends out annual survey questionnaires and acts on the results. There is a clear complaints procedure and feedback from people indicates that they know who to contact if they have any concerns about the standard of service provided. Information provided in the self-assessment form shows that no complaints have been received by the home in the last year. The staff receive the training they need to carry out their roles effectively and in the best interest of people using the service. All of the staff have achieved a National Vocational Qualification in care at level 2 or above and some staff are now taking an NVQ at levels 3 and 4. All the information we have shows that the people who live at the home are looked after well and their needs are met. People are treated with respect and their privacy and dignity is maintained. There are good, safe procedures in place to make sure people receive the healthcare support they need.The person-centred care and support plans have recently been updated, to reflect changes in people`s health and support needs. People`s health is looked after by staff from their local health centre and the staff at the home keep a careful note of everyone`s health and well-being. The home works hard to make sure people are able to lead interesting, fulfilling and active lives. People attend college courses and follow a wide range of activities of their choice, both in their local community and further afield. The home has premises that people can use for activities outside the home, when the weather is not suitable for outdoor activities. When at home, people follow their own interests such as listening to music, games and gardening. During the last year people have grown herbs, salads and other vegetables in the garden. There are plenty of staff on duty and the atmosphere is warm, friendly and welcoming. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide excellent outcomes for the people who use it. We considered all the information we have about the service including the comments people made in the surveys and during our site visit. Our judgement is that Harvelin Park is still providing an excellent service. What the care home could do better: Continue to find ways to widen the social, educational and leisure activities for the people who live at Harvelin Park. Random inspection report Care homes for adults (18-65 years) Name: Address: Harvelin Park 2 Harvelin Park Lee Bottom Road Todmorden Lancashire OL14 6HX three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Liz Cuddington Date: 0 7 0 5 2 0 1 0 Information about the care home Name of care home: Address: Harvelin Park 2 Harvelin Park Lee Bottom Road Todmorden Lancashire OL14 6HX 01706839888 Telephone number: Fax number: Email address: Provider web address: mft1304@btinternet.com Name of registered provider(s): Name of registered manager (if applicable) Mavis Florence Turner Type of registration: Number of places registered: Conditions of registration: Category(ies) : care home 6 Number of places (if applicable): Under 65 Over 65 0 0 learning disability physical disability Conditions of registration: Date of last inspection Brief description of the care home 3 3 Harvelin Park offers personal as well as social care and support for younger adults with a learning disability. The home is an attractive bungalow set in a peaceful area of the Calder Valley. A permanent home is offered to six young men and women. The people who live at Harvelin Park are able to attend employment and/or day services and support is available for people to take part in recreational activities of their choice. Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home The gardens are attractive and safe and have recently been improved. There is plenty of level space for garden furniture and a ramp gives easy access from the back door of the property. Care Homes for Adults (18-65 years) Page 3 of 8 What we found: We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service One inspector made an unannounced visit to the home. During the visit we talked to people living in the home, the staff and the manager. What the care home does well: The home sent us their annual quality asssurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. The home has recognised quality assurance monitoring systems in place and actively seeks the views and opinions of people who are involved with the service. As part of this process the home sends out annual survey questionnaires and acts on the results. There is a clear complaints procedure and feedback from people indicates that they know who to contact if they have any concerns about the standard of service provided. Information provided in the self-assessment form shows that no complaints have been received by the home in the last year. The staff receive the training they need to carry out their roles effectively and in the best interest of people using the service. All of the staff have achieved a National Vocational Qualification in care at level 2 or above and some staff are now taking an NVQ at levels 3 and 4. All the information we have shows that the people who live at the home are looked after well and their needs are met. People are treated with respect and their privacy and dignity is maintained. There are good, safe procedures in place to make sure people receive the healthcare support they need. Care Homes for Adults (18-65 years) Page 4 of 8 The person-centred care and support plans have recently been updated, to reflect changes in peoples health and support needs. Peoples health is looked after by staff from their local health centre and the staff at the home keep a careful note of everyones health and well-being. The home works hard to make sure people are able to lead interesting, fulfilling and active lives. People attend college courses and follow a wide range of activities of their choice, both in their local community and further afield. The home has premises that people can use for activities outside the home, when the weather is not suitable for outdoor activities. When at home, people follow their own interests such as listening to music, games and gardening. During the last year people have grown herbs, salads and other vegetables in the garden. There are plenty of staff on duty and the atmosphere is warm, friendly and welcoming. The home continues to let us know about things that have happened since our last key inspection and they have shown that they have managed issues well. They work well with us and have shown us that their service continues to provide excellent outcomes for the people who use it. We considered all the information we have about the service including the comments people made in the surveys and during our site visit. Our judgement is that Harvelin Park is still providing an excellent service. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. 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