Care Home: Higher Morris Farm

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What the care home does well Information held at the home shows that the staff team have regular training regarding safeguarding people from abuse, and what to do if abuse is either suspected or alleged. The records held at the home show that one safeguarding referral was made to the Local Authority last year, and the issues it raised were managed well. Discussions with the project leader showed that they had a good understating of the policies and procedures regarding safeguarding and protection The service has an established complaints procedure, and the records relating to complaints show that none have been received since the last inspection. Information held at the home showed that people have care plans that contain details of their assessed needs; details of how those needs are to be met by the staff team and details of any reviews undertaken by the staff in consultation with the person in receipt of the care (or their relative). People who responded to our survey said that their relatives receive personal care and support in a dignified manner. Information held within people`s files showed that the service has an emphasis on enabling people to develop patterns of behaviour and to engage in activities that are both positive and fulfilling. Staff members that were spoken with said that they have done a lot of work with individual`s focusing on their capabilities in order to support them to respond to challenges and obstacles they may face. Evidence within people`s files shows that this is undertaken by way of positive care planning and risk assessment based on individual needs, choices and abilities. Information held at the home showed that healthcare issues are taken seriously, and that appropriate plans of care are in place. Staff at the home liaise closely with external healthcare professionals as and when required. People are supported to attend external appointments, and if required, arrangements are made by the staff for healthcare staff at attend people at the home. People who responded to our survey said that the staff deal with healthcare issues, and said that this is done sensitively and in a timely fashion. The records and methods by which medication is administered are satisfactory. People living at the home said that they like it, and that the staff were very helpful. Oneperson said "I`m really happy here.It`s the best place they had ever lived in." The feedback we received from the people who responded to our surveys was all positive. People said that the staff were helpful, well trained, good at communicating issue affecting people at the home, and always polite. What the care home could do better: We found that standards at the service are being maintained and that outcomes for people remain positive. Random inspection report Care homes for adults (18-65 years) Name: Address: Higher Morris Farm 595 Preston Road Clayton Le Woods Lancashire PR6 7EB three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Tony Brindle-Wills Date: 1 8 0 6 2 0 1 0 Information about the care home Name of care home: Address: Higher Morris Farm 595 Preston Road Clayton Le Woods Lancashire PR6 7EB 01772324515 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Miss Jessica ONeill Type of registration: Number of places registered: Conditions of registration: Category(ies) : Progress Adult Services Ltd care home 5 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 5 The registered person may provide the following category/ies of service only: Care home only - Code PC to service users of the following gender: Either whose primary care needs on admission to the home are within the following conditions: Learning disability - Code LD The maximum number of service users who can be accommodated is: 5 Date of last inspection Brief description of the care home Higher Morris Farm is one of three homes operated by Progress Adult Services Ltd, which is a company caring for young adults whose severe learning disabilities are compounded by severe challenging behaviour. The home aims to provide an individualised, integrated service within which, communication therapy and high quality care combine to reduce challenging behaviour and reinforce and maintain Care Homes for Adults (18-65 years) Page 2 of 8 2 8 1 1 2 0 0 8 Brief description of the care home positive changes. The home is a detached property with a large enclosed secure garden to the rear, and parking area to the front and side of the property. The home offers accommodation for up to five young adults who each have their own bedroom. Several bathrooms and toilets are located throughout the home. Three lounges, a dining room and kitchen are also provided. Care Homes for Adults (18-65 years) Page 3 of 8 What we found: Prior to our visit, we reviewed all the information we held about this service, this included the last inspection report, any surveys we had received from people with an interest in the service, the services Annual Quality Assurance assessment (AQAA) and any other correspondence such as notifications and complaints (if any). Whilst at the home we had the opportunity to speak to the project leader, review various documents held at the service, and discuss the progress of the service including progress since the last time it was inspected. During the course of our visit we focussed on the outcomes for people relating to healthcare, personal care, complaints and protection and none of the areas that we looked at raised any concerns for us. What the care home does well: Information held at the home shows that the staff team have regular training regarding safeguarding people from abuse, and what to do if abuse is either suspected or alleged. The records held at the home show that one safeguarding referral was made to the Local Authority last year, and the issues it raised were managed well. Discussions with the project leader showed that they had a good understating of the policies and procedures regarding safeguarding and protection The service has an established complaints procedure, and the records relating to complaints show that none have been received since the last inspection. Information held at the home showed that people have care plans that contain details of their assessed needs; details of how those needs are to be met by the staff team and details of any reviews undertaken by the staff in consultation with the person in receipt of the care (or their relative). People who responded to our survey said that their relatives receive personal care and support in a dignified manner. Information held within peoples files showed that the service has an emphasis on enabling people to develop patterns of behaviour and to engage in activities that are both positive and fulfilling. Staff members that were spoken with said that they have done a lot of work with individuals focusing on their capabilities in order to support them to respond to challenges and obstacles they may face. Evidence within peoples files shows that this is undertaken by way of positive care planning and risk assessment based on individual needs, choices and abilities. Information held at the home showed that healthcare issues are taken seriously, and that appropriate plans of care are in place. Staff at the home liaise closely with external healthcare professionals as and when required. People are supported to attend external appointments, and if required, arrangements are made by the staff for healthcare staff at attend people at the home. People who responded to our survey said that the staff deal with healthcare issues, and said that this is done sensitively and in a timely fashion. The records and methods by which medication is administered are satisfactory. People living at the home said that they like it, and that the staff were very helpful. One Care Homes for Adults (18-65 years) Page 4 of 8 person said Im really happy here.Its the best place they had ever lived in. The feedback we received from the people who responded to our surveys was all positive. People said that the staff were helpful, well trained, good at communicating issue affecting people at the home, and always polite. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. 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