Latest Inspection
This is the latest available inspection report for this service, carried out on 29th April 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Hillcrest.
What the care home does well Hillcrest continues to provide a safe and comfortable environment for the people who live there. There have been further improvements made to the home since the last inspection with a newly created shower room and the existing bath and shower rooms being redecorated. In talking to people it was clear that independence and self fulfillment are promoted in people`s lives. In the surveys that people sent back to us people said, `I go to church on a regular basis and I`m a member of the local observatory, Buff`s club and local museum.` Another person, who said they liked discos wrote, `I would like restaurant night to be longer so we could have discos afterwards.` People told us that they keep in touch with their friends and family, one person said `I go home on a weekend to see my mum.` Another person said, `My daughter visits every month.` a third person told us that they used to visit their dad at home, he then went into a care home where they visited him with staff help. Their dad now visits them every other weekend and, `We have a private room to have coffee and a chat. People were all out doing different activities when we arrived. One person told us about the holiday they were getting ready for, to Denmark for seal and bird watching. In one person`s survey they said `I have been on holiday to Blackpool and had good fun.` Another person talked about enjoying going to Blackpool and said they`d like more holidays. Someone told us that they are looking forward to going on holiday in a caravan.When asked what the home does well comments included, `It`s a nice place, I feel safe and looked after.` `I like going out, bowling to the pub, shopping and we have some great disco`s.` `I swim a lot and like this.` `Everything about this place is very good. I don`t want to move from here.` What the care home could do better: No requirements are made as a result of this inspection. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Hillcrest 35 Carleton Road Pontefract West Yorks WF8 3ND three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Caroline Mitchell Date: 2 9 0 4 2 0 1 0 Information about the care home
Name of care home: Address: Hillcrest 35 Carleton Road Pontefract West Yorks WF8 3ND 01977702343 01977705446 HillcrestRH@aol.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Lynn Binns Type of registration: Number of places registered: Conditions of registration: Category(ies) : Mr Hunt,Mrs Hunt care home 20 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 20 Can accommodate 4 named service users with learning disability over the age of 65 years, within a total of 20 places. (Category LD(E)) Date of last inspection Brief description of the care home Hillcrest was established in 1979 as a private care home for people with learning disabilities. The home is registered for 20 people. Hillcrest is situated on the outskirts of Pontefract and the town centre is about 10 minutes walk away. There is a selection of local shops opposite the home. The home has parking facilities to the front and a garden area to the rear and provides a variety of social spaces, including a swimming pool on site. In March 2010 the providers told us that the fee for living in Hillcrest is £417 per week and extra care hours can be negotiated, depending on peoples needs.
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home Information about the service can be obtained from the home. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
The home last had a key inspection in July 2007 and at that time was rated a 3* service. this means that people who use the service experienced excellent quality outcomes at that time. This was an unannounced visit to the home made as part of a random inspection. The morning was spent speaking with three of the people who live in the home, the registered providers, the manager and three members of staff. We looked briefly at some written records, we had a look around the home and two people showed us their bedrooms. As part of this inspection, we asked the people who live at the home to fill in survey forms about their views of the service. Six people who live at the home responded very positively in their surveys. Everybody we spoke to at our visit agreed that they experience excellent outcomes. Eight staff also sent surveys back to us providing very positive feedback about the home. The annual quality assurance assessment (AQAA) was sent to us by the manager. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing an excellent service and that the manager knows what further improvements they need to make. What the care home does well:
Hillcrest continues to provide a safe and comfortable environment for the people who live there. There have been further improvements made to the home since the last inspection with a newly created shower room and the existing bath and shower rooms being redecorated. In talking to people it was clear that independence and self fulfillment are promoted in peoples lives. In the surveys that people sent back to us people said, I go to church on a regular basis and Im a member of the local observatory, Buffs club and local museum. Another person, who said they liked discos wrote, I would like restaurant night to be longer so we could have discos afterwards. People told us that they keep in touch with their friends and family, one person said I go home on a weekend to see my mum. Another person said, My daughter visits every month. a third person told us that they used to visit their dad at home, he then went into a care home where they visited him with staff help. Their dad now visits them every other weekend and, We have a private room to have coffee and a chat. People were all out doing different activities when we arrived. One person told us about the holiday they were getting ready for, to Denmark for seal and bird watching. In one persons survey they said I have been on holiday to Blackpool and had good fun. Another person talked about enjoying going to Blackpool and said theyd like more holidays. Someone told us that they are looking forward to going on holiday in a caravan. Care Homes for Adults (18-65 years) Page 4 of 8 When asked what the home does well comments included, Its a nice place, I feel safe and looked after. I like going out, bowling to the pub, shopping and we have some great discos. I swim a lot and like this. Everything about this place is very good. I dont want to move from here. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations 1 23 It is recommended that a referral be made for assessment under the Mental Capacity Act Deprivation of Liberty Safeguards for one person. Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
