Latest Inspection
This is the latest available inspection report for this service, carried out on 5th May 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Isabella Court.
What the care home does well Medication records were well kept ensuring that individual health needs are well supported in the home. The service provides respite for its guests and individuals may bring their medication with them. If they so wish the staff look after and administer their medication for them. The systems used to make sure the medication was safely managed were robust. Staff showed a good understanding of how the different medications are booked in and checked daily before being discharged to the individual when they return to their own home. The medication record keeping and storage were well managed and the staff confirmed that they had completed training in the administration of medication. Incidents and accidents records for one individual were reviewed. These records were complete and clearly monitored by management. This is important to make sure that individuals are cared for in the right way and accidents minimised. The service has appointed a new manager for the home. The manager has been in post for 4 weeks and is presently applying for registration with the CQC (Care Quality Commission). The staff told us that they felt well supported by the management of the home and that the organisation was very positive to work in. They have regular supervision and team meetings but also feel that the management of the service is always open and that they can raise concerns at anytime. What the care home could do better: There were no areas that required improvement from this visit. The service provided is consistently well managed. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Isabella Court 72a Westgate Pickering North Yorkshire YO18 8AU three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Linda Trenouth Date: 0 5 0 5 2 0 1 0 Information about the care home
Name of care home: Address: Isabella Court 72a Westgate Pickering North Yorkshire YO18 8AU 01751475787 01751477116 isabellacourt@wilfward.org.uk www.wilfward.org.uk Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) The Wilf Ward Family Trust Type of registration: Number of places registered: Conditions of registration: Category(ies) : care home 9 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 9 Registered for 9 residents with Learning Disabilities some or all of whom may have Physical Disabilities Date of last inspection Brief description of the care home Isabella Court is registered to provide accommodation for 9 adults who have a learning disability and or a physical disability. The service is owned by the Wilf Ward Family Trust, a registered charity who also provide the care. Isabella Court offers a respite facility to care for a maximum of eight guests at any one time, all bedrooms are single occupancy and three are ensuite. The building has had extensive modernisation and alteration during the last 12 months to increase the number of beds and ensuite facilities.
Care Homes for Adults (18-65 years) Page 2 of 7 Brief description of the care home The day service was closed last year and the room has been changed to an activity room and sensory room for guests. The trust is presently in the process of registering Woodside as a seperate service. People using this service prefer to be called guests and are therefore refered to in the information as such. Information about the service is available on request and it can be provided in a variety of formats. Care Homes for Adults (18-65 years) Page 3 of 7 What we found:
The visit to the service was to look at the general management of the home and the control of medication within the service. The service has had a recent change of management and the visit looked at how the home is presently being managed. The review also looked at how well staff are supported. The review of medication included the record keeping and storage of medication. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 4 of 7 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 5 of 7 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 6 of 7 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 7 of 7 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
