Latest Inspection
This is the latest available inspection report for this service, carried out on 18th June 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Ladycroft Respite Service.
What the care home does well The service understands the needs of the people that use the service. The staff are only recruited to work at the home after they have been thoroughly checked to make sure that they are safe to work with people. The staff receive the training and supervision that they need to make sure that they have the right skills and knowledge to safely care for the people that they are responsible for. What the care home could do better: The care plans are beginning to become very clear and show how individuals want to be supported when they are at the service. This should be continued to make sure that every care file includes all of this clear information. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Ladycroft Respite Service Ladycroft Wath-upon-Dearne Rotherham South Yorkshire S63 6SE three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Stephen Robertshaw Date: 1 8 0 6 2 0 1 0 Information about the care home
Name of care home: Address: Ladycroft Respite Service Ladycroft Wath-upon-Dearne Rotherham South Yorkshire S63 6SE 01709878276 01709878276 364manager@voyagecare.com www.voyagecare.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Mary Needham Type of registration: Number of places registered: Conditions of registration: Category(ies) : Milbury Care Services Ltd care home 6 Number of places (if applicable): Under 65 Over 65 0 0 learning disability physical disability Conditions of registration: 6 6 The maximum number of service users who can be accommodated is: 6 The registered person may provide the following category of service only: Care home only - Code PC, to service users of the following gender: Either, whose primary care needs on admission to the home are within the following categories: Learning disabiity - Code LD and Physical disability - Code PD The two separate groups of service users who will attend Ladycroft, those with physical and sensory needs and those with significant behaviour challenges, must access the facility separately based on dependence and risk assessment and management procedures. Date of last inspection
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home Ladycroft offers respite services for up to six people with learning disabilities. It is a purpose built bungalow situated in a quiet area in Wath upon Dearne, near Rotherham. The accommodation consists of four single bedrooms, which are accessible to people in wheelchairs, each with an en-suite toilet facility and tracking to aid mobility. One assisted bath, and one shower are also provided. The home has two lounges, a separate dining room and a kitchen and laundry. Two self-contained flats form part of this home. These can provide accommodation for individuals for up to six months. The home has an enclosed grassed garden area to the side and rear of the home. A car park is provided. All areas of the home are accessible to people in wheelchairs. Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
Ladycroft Respite Service currently has a rating of a 3* star excellent service through the Commission. We have not received any information since the last inspection of the service that would make the Commission think that this rating was not accurate. The Commission made a random inspection to the service to make sure that they were still safe guarding the needs of the people that use the service. We looked at the complaints and safe guarding records that were held by the service. There had been no complaints recorded at the home since 2005, and no referrals had been made to the local safe guarding adults team. Since the last inspection of the service the Commission have not directly received any complaints in relation to the service. Staff records were also observed by the Commission and these supported the evidence that staff are only employed to work at the home after the appropriate safety vetting has been completed. This included criminal records checks (CRB) and references. The staff records also showed that they receive good training and supervision to make sure that they can safely care for the needs of the people that use the service. Some service user care plans were also sampled by the Commission. These are developing well to show how people want to be supported with their individual needs. They demonstrated that they are person centred and therefore are better to support peoples needs in a safe and satisfactory manner. Before the site visit took place fifteen completed surveys were returned to the Commission. Four surveys were returned by people that use the service or their representatives, eight were returned by staff that work at the home and four surveys were returned form social and health care professionals that have contact with the service. The surveys returned by people that use the service were very positive in relation to the care that they receive at the home. One person said that the service the service will ..ask questions, they listen to you and this has been really appreciated. None of these surveys identified any improvements needed for the service. The staff surveys were also very positive one stated that the service gives every individual a good and enjoyable life, from personal care to everyday activities, and stated that the service could not improve saving everything is done properly and meets very high standards. Another member of staff commented that the home provides a good service to guests, by way of choice, respect, dignity and privacy. another member of staff said Ladycroft has excellent manager and staff team who care and work hard to support guests and their families..it is a pleasure to work in such a service. The remainder of the staff surveys included very similar comments. The surveys that were returned form outside professionals were also very positive in relation to the services provided through Ladycroft. One person stated that the service is always receptive to ideas, approachable and works well with other agencies.
Care Homes for Adults (18-65 years) Page 4 of 8 These surveys help to support the other evidence that Ladycroft safe guards the people that use the service from harm. During the site visit only one service user was available to speak to the Commission. They indicated that they were happy with the care that they received at the home and that they were safe there. What the care home does well: What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
