Latest Inspection
This is the latest available inspection report for this service, carried out on 13th April 2010. CQC found this care home to be providing an Excellent service.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Leeds Road 66.
What the care home does well Each person living at the home has their own care plan and record of their care. This is based around the company`s new assessment and care planning documentation. The record we looked at showed that a full assessment and introductory process had been completed before the person moved in. This included visits to the home to meet people and make sure it was the right place for the person to live. All nine people who returned our surveys told us that they had been involved in the decision to move into Leeds Road and had been provided with enough information to help them make that decision. People we spoke to told us that they go out and take part in lots of different activities and events. Some people are learning to play the piano and others go horse riding regularly. People also attend college and work placements. On the day of our visit one person had been out for lunch at a pub with friends. Comments made to us by people who live at the home included `I`m happy in myself really`, `I think it`s the best care home, we`re well looked after` and `sometimes we go to the pub or just do what we want in the house`. We ate our lunch time meal with some of the people who live at the home. Staff eat their meals with the people who live at Leeds Road, making the meal times sociable occasions. The meal we had was nutritious, tasty and people enjoyed it. People we spoke to told us that they liked the food and were given choices about what they ate. Comments from people living at the home included `I enjoy the food` and `I feel they give me more of a choice now about what I like and don`t like`. The care record we looked at also showed that people have involvement from other health professionals, such as their dentist, optician, doctor and consultant. Some people at the home look after their own medication, while others need help from staff to take their medication safely. The home is currently changing over to a more local pharmacy supplier, to make it easier for people to access pharmacy services. The medication storage arrangements and recording we looked at showed us that medication is being managed safely by the home. There have been no recent complaints or safeguarding incidents at the home. Staff we spoke to had received safeguarding training and knew how to report any concerns. Allnine people who live at the home and returned a survey said there was someone they could speak to if they were unhappy and said that they knew how to make a formal complaint. People we spoke to during our visit also told us that their staff were approachable and they could raise any problems if they needed to. Eight out of the nine people who returned surveys told us that the home is `always` kept fresh and clean. During our visit it was clean and tidy and provided people with a homely and comfortable place to live. Some people showed us their bedrooms, which were individually decorated and nice places for them to spend time in. The home is accredited by the Royal National Institute of Blind People (RNIB), ensuring that the service can meet the needs of people who are partially sighted or blind. We checked a random selection of maintenance certificates and found that these were up to date. We checked one recent recruitment record and found that all the appropriate checks and information had been obtained before the staff member started to work in the home. The records also showed that appropriate induction and ongoing training had been arranged. Staff we spoke to told us that they receive good training, with comments including `it`s excellent`, `very thorough` and `the training has been very good for me, with not having done this (care work) before`. Discussions with people living and working at the home confirmed that staff levels are arranged with people`s routines and preferences in mind, as much as possible. We found that the home has an appropriate management structure in place. The manager is appropriately qualified and experienced and is supported by a deputy manager and the company`s senior management. A new computer has recently been purchased to help with the running of the home. Staff we spoke to told us that the home`s management was supportive and approachable, with comments including `plenty of support` and `if you do have a problem and want to go to the manager they are very approachable`. What the care home could do better: We feel that Leeds Road continues to provide good and excellent outcomes for the people who live there and we have made no new requirements or recommendations as a result of this random inspection. Random inspection report
Care homes for adults (18-65 years)
Name: Address: Leeds Road 66 66 Leeds Road Harrogate North Yorkshire HG2 8BG three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Rachel Martin Date: 1 3 0 4 2 0 1 0 Information about the care home
Name of care home: Address: Leeds Road 66 66 Leeds Road Harrogate North Yorkshire HG2 8BG 01423815555 01423815555 Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Mrs Sandra Patricia Forster Type of registration: Number of places registered: Conditions of registration: Category(ies) : Foresight Residential Ltd care home 10 Number of places (if applicable): Under 65 Over 65 0 learning disability Conditions of registration: 10 Registered for 10 residents with Learning Disabilities, some of whom may also have an additional Physical Disability and/or Sensory Impairment. Date of last inspection Brief description of the care home Number 66 Leeds Road is registered to provide residential care for up to 10 adults with learning disabilities and associated sensory impairment. The property is a detached house which is set in its own grounds. It is situated just outside Harrogate town centre, providing good access to the towns services and amenities. The home is owned and run by Foresight Residential Ltd and the registered manager is Mrs Sandra Forster. At the homes fees vary depending on the level of care and support people need and up to date information about fees and terms and conditions should be sought directly from the home.
Care Homes for Adults (18-65 years) Page 2 of 8 Brief description of the care home Care Homes for Adults (18-65 years) Page 3 of 8 What we found:
This was an unannounced inspection of the care home at 66 Leeds Road. The visit was completed on 13th April 2010 by one inspector. The homes staff and the people living there did not know that we were going to visit on this day. During our visit we looked at a selection of records, looked round some parts of the building and talked to some of the people who live at the home and the staff who work there. Before our visit we looked at all of the information we had about the service and asked the home to complete an annual quality assurance assessment. This is a self-assessment that tells us about the home. We also sent out surveys to people who live and work at the home. Nine people who live at the home and seven staff completed and returned surveys to us. We used all of this information to plan our inspection visit and have included it in this report where appropriate. What the care home does well:
Each person living at the home has their own care plan and record of their care. This is based around the companys new assessment and care planning documentation. The record we looked at showed that a full assessment and introductory process had been completed before the person moved in. This included visits to the home to meet people and make sure it was the right place for the person to live. All nine people who returned our surveys told us that they had been involved in the decision to move into Leeds Road and had been provided with enough information to help them make that decision. People we spoke to told us that they go out and take part in lots of different activities and events. Some people are learning to play the piano and others go horse riding regularly. People also attend college and work placements. On the day of our visit one person had been out for lunch at a pub with friends. Comments made to us by people who live at the home included Im happy in myself really, I think its the best care home, were well looked after and sometimes we go to the pub or just do what we want in the house. We ate our lunch time meal with some of the people who live at the home. Staff eat their meals with the people who live at Leeds Road, making the meal times sociable occasions. The meal we had was nutritious, tasty and people enjoyed it. People we spoke to told us that they liked the food and were given choices about what they ate. Comments from people living at the home included I enjoy the food and I feel they give me more of a choice now about what I like and dont like. The care record we looked at also showed that people have involvement from other health professionals, such as their dentist, optician, doctor and consultant. Some people at the home look after their own medication, while others need help from staff to take their medication safely. The home is currently changing over to a more local pharmacy supplier, to make it easier for people to access pharmacy services. The medication storage arrangements and recording we looked at showed us that medication is being managed safely by the home. There have been no recent complaints or safeguarding incidents at the home. Staff we spoke to had received safeguarding training and knew how to report any concerns. All
Care Homes for Adults (18-65 years) Page 4 of 8 nine people who live at the home and returned a survey said there was someone they could speak to if they were unhappy and said that they knew how to make a formal complaint. People we spoke to during our visit also told us that their staff were approachable and they could raise any problems if they needed to. Eight out of the nine people who returned surveys told us that the home is always kept fresh and clean. During our visit it was clean and tidy and provided people with a homely and comfortable place to live. Some people showed us their bedrooms, which were individually decorated and nice places for them to spend time in. The home is accredited by the Royal National Institute of Blind People (RNIB), ensuring that the service can meet the needs of people who are partially sighted or blind. We checked a random selection of maintenance certificates and found that these were up to date. We checked one recent recruitment record and found that all the appropriate checks and information had been obtained before the staff member started to work in the home. The records also showed that appropriate induction and ongoing training had been arranged. Staff we spoke to told us that they receive good training, with comments including its excellent, very thorough and the training has been very good for me, with not having done this (care work) before. Discussions with people living and working at the home confirmed that staff levels are arranged with peoples routines and preferences in mind, as much as possible. We found that the home has an appropriate management structure in place. The manager is appropriately qualified and experienced and is supported by a deputy manager and the companys senior management. A new computer has recently been purchased to help with the running of the home. Staff we spoke to told us that the homes management was supportive and approachable, with comments including plenty of support and if you do have a problem and want to go to the manager they are very approachable. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Adults (18-65 years) Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements
These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards.
No. Standard Regulation Requirement Timescale for action Care Homes for Adults (18-65 years) Page 6 of 8 Requirements and recommendations from this inspection:
Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours.
No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set.
No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service.
No Refer to Standard Good Practice Recommendations Care Homes for Adults (18-65 years) Page 7 of 8 Reader Information
Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Adults (18-65 years) can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Adults (18-65 years) Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
