Latest Inspection
This is the latest available inspection report for this service, carried out on 24th July 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Lymewood Court Nursing Home.
Annual service review
Name of Service: Lymewood Court Nursing Home The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Paul Kenyon Date of this annual service review: 2 4 0 7 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Piele Road Haydock St Helens Merseyside WA11 0JY 01942270548 01942271083 lymewoodcourt@schealthcare.co.uk www.schealthcare.co.uk Southern Cross Care Management Limited Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : old age, not falling within any other category physical disability Conditions of registration: Number of places (if applicable): Under 65 Over 65 0 46 46 0 The registered person may provide the following category/ies of service only: Care home with nursing - Code N to service users of the following gender: Either whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category - Code OP Physical disability, of the following age range: Over 55 years of age - Code PD The maximum number of service users who can be accommodated is: 46 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Lymewood Court Nursing Home is registered for 46 beds for elderly physically disabled persons. The Home is purpose built in design on a single level for residential services. The grounds are spacious with well-stocked gardens and seating areas and the home affords good off road parking. The Home is situated close to local amenities in
Annual Service Review Page 2 of 6 No changes Haydock. The Home is privately owned and managed by Southern Cross Care Management Ltd. The Homes Registered Manager is Mrs Chris Corsair. Fees are 470 to 551 pounds per week. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received or asked for since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What other people have told us about the service. What has this told us about the service? The service has not returned its Annual Quality Assurance Assessment (AQAA) at the time of this report being written. As a result, we are unable to gain a full indication of how the service is maintaining outcomes for the people who live there. We received surveys from staff members. Comments included: The service gives a very good standard of care for the residents. All of the staff all work as a good team The home gives excellent care to residents,they are given dignity and respect when we care for them, each person is treated as an individual and given choices about their care, I feel the home could do better with the refurbishment although some of the rooms are complete it seems others are only half done I feel I work well as a team player, I am working towards my NVQ 3. I am also the moving and handling co-ordinator to ensure safe handling of people-I enjoy working here We are very good at looking after residents we listen to their needs and act on their requests, we maintain their dignity and their choice is given, we communicate with relatives clients and visitors, we maintain a safe environment and a happy atmosphere, we provide activities the residents request to take them on trips out and bring entertainers into the home, all staff are trained to a high standard to enable them to carry out their duties well Annual Service Review Page 4 of 6 The home could improve on the refurbishment, I have worked here for 9 years, I always enjoy the work and gain a lot of satisfaction, I have been on many courses, I have got NVQ 2 and am now doing NVQ 3, have updated my first aid, residents are well looked after We make everyone feel welcome, we provide and excellent standard of care for all our residents and continuously discuss any improvements, we work as a team and support each other, we have a good activities programme which everyone is encouraged to share, at the moment I do not think there is anything that needs altering and would discuss it if needed, all our staff are extremely hard working, we enjoy our work here We make residents, staff and families feel welcome, always listen to what they have to say and provide individualsised care, we are very good with activities which takes peoples wishes into account, we cater for religious beliefs and provides a caring safe and homely environment, staff are trained to a high standard, I feel we provide excellent care and need to continue to achieve this, the home is an important part of the Haydock community and we get good feedback from relatives and friends The service always lets us know if there is are any incidents within the service that adversely affect the well being of people. We have received no complaints about the service since our last key inspection and no allegations have been made to suggest that people are not being protected as they should. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 24th July 2009. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
