Care Home: Mount St Joseph`s Home

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What the care home does well Staff were observed providing the care to people living in the home. There were many examples of good practice seen. Examples of this were, staff getting down to the eye level of people when they were speaking to them, staff providing people with time to answer questions, staff being polite and helpful when interacting with people living in the home. Some positive comments were made about the staff group and the care they provided: "I am happy that my mum is here, they really look after her well". "We find there is a lot of compassion at this home and care, which unfortunately many care home lack" Staff have been trained in safeguarding, the Mental Capacity Act and the Deprivation of Liberty Safeguards. A programme of routine maintenance`s of the home and premises is maintained with records to prove this. An assessment of the premises and facilities is made by a qualified person who records any improvement to be made. The heating, lighting, water supply and ventilation meet the relevant environmental health and safety requirements. The premises are clean, hygienic and free from offensive odours. Systems are in place to prevent the spread of infections. What the care home could do better: This is what the manager wrote in the AQAA about planned improvements for the next twelve months: "Aware of what the new standards require - and put measures in place to make sure they are maintained and upheld". "We will develop the skills of each unit manager and staff. A training programme will be made to ensure that all staff will have the possibility to increase their knowledge in health care, palliative care, nutrition, dementia courses etc". Random inspection report Care homes for older people Name: Address: Mount St Joseph`s Home Shire Oak Road Leeds Yorkshire LS6 2DE three star excellent service The quality rating for this care home is: The rating was made on: A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection. This is a report of a random inspection of this care home. A random inspection is a short, focussed review of the service. Details of how to get other inspection reports for this care home, including the last key inspection report, can be found on the last page of this report. Lead inspector: Frederick Rawlins Date: 1 9 0 4 2 0 1 0 Information about the care home Name of care home: Address: Mount St Joseph`s Home Shire Oak Road Leeds Yorkshire LS6 2DE 01132784101 01132305127 lspleeds@aol.com Telephone number: Fax number: Email address: Provider web address: Name of registered provider(s): Name of registered manager (if applicable) Sister Theresa Martin Type of registration: Number of places registered: Conditions of registration: Category(ies) : The Little Sisters of the Poor care home 46 Number of places (if applicable): Under 65 Over 65 46 old age, not falling within any other category Conditions of registration: Date of last inspection Brief description of the care home 0 Mount St. Josephs is a modern purpose built care home. It was built in Headingley and opened in December 1971. It is a residence for the elderly, owned and managed by the Little Sisters of the Poor. They are a voluntary religious organisation, which receives persons of modest income, of 65 years and over including single persons, or married couples. The nearest shops, bank and post office are in the Arndale Shopping Centre only 10 minutes walk away from the Home. Their philosophy of care is based upon the need to understand and respect people as individuals at all times, with the benefit of care staff providing care and reassurance 24 hours a day. The home is equipped with lifts and offers easy access for wheelchair users. All bedrooms have Care Homes for Older People Page 2 of 8 Brief description of the care home private en-suite facilities, which are furnished to a good standard, with a call system. A television point and telephone point are optional to every room. Arts and craft, library, hairdressing, payphones, laundry and a private post box are all made available to service users. The home has its own mini-bus for outings and social events. All meals are prepared and cooked on the premises. A flexible menu is planned and served each day and the cook is able to cater for any individual specialised meals or dietary requirements. Visitors are welcome at any time and while they are visiting they are offered complimentary beverages. Should visitors wish to stay for a meal, they are welcome to do so. The fees are reviewed annually. The home should be contacted directly for up to date information about charges. There are additional charges for hairdressing, toiletries, chiropody, holidays, newspapers and magazines. Copies of previous inspection reports are available in the home. Care Homes for Older People Page 3 of 8 What we found: We looked at all the information that we have received, or asked for, since the key inspection May 2007. This included: The annual quality assurance assessment (AQAA) that was sent to us by the home. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the home. Information we have about how the home has managed any complaints. What the home has told us about things that have happened in the home, these are called notifications and are a legal requirement. The previous key inspection nd the results of any other visits that we have made to the home in the last 12 months. Relevant information from other organisations. What other people have told us about the home. This was an unannounced visit to the home by one inspector on 19th April 2010 who was at the home from 10:50 until 14:30. During the visit we talked to people living in the home, visitors, staff and management. The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. This report is based on information from our visit, the feedback from surveys, the homes self-assessment and information we have received about the home. People have the information they need to make an informed choice about the home. The management makes sure that people are properly assessed and that their needs can be met, before they come to stay. This makes sure that people get the right service. People are consulted on and participate in all aspects of life in the home. Care plans give the staff the information they need about how to support people, which makes sure their needs are met. People are able to take part in interesting and fulfilling activities if they want to, and staff help them to be as active as possible. People have a healthy diet and enjoy the meals they have chosen. Staff provide sensitive and flexible personal care that promotes peoples privacy and independence.They work well with peoples families and other professionals to make sure that health needs are met. People know that their views matter and that they will be listened to if they have concerns or complaints. The safeguarding training and procedures in place protect people from abuse. People stay in a homely, comfortable and safe environment that fully accessible and in a good location to meet their needs. What the care home does well: Care Homes for Older People Page 4 of 8 Staff were observed providing the care to people living in the home. There were many examples of good practice seen. Examples of this were, staff getting down to the eye level of people when they were speaking to them, staff providing people with time to answer questions, staff being polite and helpful when interacting with people living in the home. Some positive comments were made about the staff group and the care they provided: I am happy that my mum is here, they really look after her well. We find there is a lot of compassion at this home and care, which unfortunately many care home lack Staff have been trained in safeguarding, the Mental Capacity Act and the Deprivation of Liberty Safeguards. A programme of routine maintenances of the home and premises is maintained with records to prove this. An assessment of the premises and facilities is made by a qualified person who records any improvement to be made. The heating, lighting, water supply and ventilation meet the relevant environmental health and safety requirements. The premises are clean, hygienic and free from offensive odours. Systems are in place to prevent the spread of infections. What they could do better: If you want to know what action the person responsible for this care home is taking following this report, you can contact them using the details set out on page 2. Care Homes for Older People Page 5 of 8 Are there any outstanding requirements from the last inspection? Yes £ No R Outstanding statutory requirements These are requirements that were set at the previous inspection, but have still not been met. They say what the registered person had to do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. No. Standard Regulation Requirement Timescale for action Care Homes for Older People Page 6 of 8 Requirements and recommendations from this inspection: Immediate requirements: These are immediate requirements that were set on the day we visited this care home. The registered person had to meet these within 48 hours. No. Standard Regulation Requirement Timescale for action Statutory requirements These requirements set out what the registered person must do to meet the Care Standards Act 2000, Regulations 2001 and the National Minimum Standards. The registered person(s) must do this within the timescales we have set. No. Standard Regulation Requirement Timescale for action Recommendations These recommendations are taken from the best practice described in the National Minimum Standards and the registered person(s) should consider them as a way of improving their service. No Refer to Standard Good Practice Recommendations Care Homes for Older People Page 7 of 8 Reader Information Document Purpose: Author: Audience: Further copies from: Inspection Report Care Quality Commission General Public 0870 240 7535 (telephone order line) Our duty to regulate social care services is set out in the Care Standards Act 2000. Copies of the National Minimum Standards –Care Homes for Older People can be found at www.dh.gov.uk or got from The Stationery Office (TSO) PO Box 29, St Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from the Stationery Office is also available: www.tso.co.uk/bookshop Helpline: Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a summary in a different format or language please contact our helpline or go to our website. © Care Quality Commission 2010 This publication may be reproduced in whole or in part in any format or medium for noncommercial purposes, provided that it is reproduced accurately and not used in a derogatory manner or in a misleading context. The source should be acknowledged, by showing the publication title and © Care Quality Commission 2010. Care Homes for Older People Page 8 of 8 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. 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