Latest Inspection
This is the latest available inspection report for this service, carried out on 16th November 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Newsome Road.
Annual service review
Name of Service: Newsome Road The quality rating for this care home is: The rating was made on: two star good service 1 5 1 0 2 0 0 8 A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Alison McCabe Date of this annual service review: 1 4 1 0 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: 35&37 Newsome Road Newsome Huddersfield West Yorkshire HD4 6NH 01484430509 Telephone number: Fax number: Email address: Provider web address:
jwestwell@bridgewoodtrust.co.uk Name of registered provider(s): Conditions of registration: Category(ies) : learning disability Bridgewood Trust Limited Number of places (if applicable): Under 65 Over 65 5 0 Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: Registered Manager has left. Acting Manager in post. 1 5 1 0 2 0 0 8 Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service 35/37 Newsome Road is a care home providing accommodation and personal care for up to five younger adults with learning disabilities. It is run by the Bridgewood Trust, a voluntary organisation specialising in the care of people with learning disabilities. Yorkshire Housing Association owns the premises. The home is located in a residential area close to the centre of Huddersfield. It consists of two adjoining houses of the same style as those in the area. The houses provide accommodation for two residents and staff sleeping-in room in one house and accommodation for three residents in the adjoining house. Accommodation is provided on two floors in both houses, and the first floor is accessed by a flight of stairs. No passenger or stair lift is available. The premises have enclosed, well maintained gardens to the rear. Fees at the home start at £421.65 to £433.10 per week. Items not covered by fees include toiletries, outings and holidays. Information about the home and the services provided are available Annual Service Review Page 2 of 6 from the home in the Service User Guide. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information that we have received, or asked for, since the last key inspection or annual service review. This included: The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. Information we have about how the service has managed any complaints. What the service has told us about things that have happened in the service, these are called notifications and are a legal requirement. The previous key inspection and the results of any other visits that we have made to the service in the last 12 months. Relevant information from other organisations. What has this told us about the service? The home sent us their annual quality assurance assessment (AQAA) when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and they know what further improvements they need to make. Information in the AQAA told us where improvements have been made to the service. This includes; - all staff are qualified to NVQ level II in care. - recording procedures have been improved. - more guidance and encouragement to support people to eat a healthier diet and participate in more regular exercise is being offered. - an annual assessment of how staff manage medication has been introduced. - more information is now available about peoples medication for example, side effects, what to do in the event of a dose being missed. - some parts of the home have been redecorated. Annual Service Review Page 4 of 6 - bank staff from the Bridgewood Trust have been introduced to the home so when shifts needs to be covered by temporary staff, people at the home know them. - people living at the home have been encouraged and supported to take more control of their daily lives and independence. The AQAA gives information about staffing at the home. There are two permanent care workers and both have completed the expected induction training and achieved NVQ level II in care or above. The registered manager has left employment in the home in the last 12 months and this post has been filled with an acting manager. Staff receive regular training relevant to their role. The AQAA confirms policies and procedures are in place for dealing with complaints and protecting people, and no complaints have been received at the home in the last 12 months. In the past 12 months no safeguarding (adult protection) referrals have been made. Information received by the commission indicates that appropriate action is taken to protect people living at the home. As part of this annual service review, the commission sent surveys to the following: five people living at the home, none were returned; three staff working at the home, one was returned ; five to social and healthcare professionals involved with the home, none were returned. The home manager has informed the commission that surveys were returned at the beginning of October, however at the time of writing this report the inspector had not received them. The staff who completed the survey said they were given enough information about people so they could meet their needs, and knew what to do if someone had concerns about the home. The survey indicated that there are sometimes enough staff on duty to meet the needs of the people living at the home. The manager should explore further with the staff team whether the current staffing levels are sufficient to meet peoples needs. A record of this should be kept. The staff said they receive enough support from the manager. Some of the comments made in response to the question what does the home do well? include: communicating well and supporting residents, communicating well with each other and supporting staff needs. The home continues to let us know about things that have happened since the last key inspection and they have shown that they manage issues well. They work well with us and have shown us that their service continues to provide good outcomes for the people who use it. What are we going to do as a result of this annual service review? We are not going to change our inspection plan, and will do a key inspection by 14th October 2010. However we can inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
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