Latest Inspection
This is the latest available inspection report for this service, carried out on 21st December 2009. it is an annual review prepared by CQC after examining previous reports and information from the provider. At the time of this report, CQC judged the service to be Good.
The inspector made no statutory requirements on the home as a result of this inspection
and there were no outstanding actions from the previous inspection report.
For extracts, read the latest CQC inspection for Overleat.
Annual service review
Name of Service: Overleat The quality rating for this care home is: The rating was made on: two star good service A quality rating is our assessment of how well a care home, agency or scheme is meeting the needs of the people who use it. We give a quality rating following a full review of the service. We call this review a ‘key’ inspection We do an annual service review when there has been no key inspection of the service in the last 12 months. It does not involve a visit to the service but is a summary of new information given to us, or collected by us, since the last key inspection or annual service review.
Has this annual service review changed our opinion of the service?
No You should read the last key inspection report for this service to get a full picture of how well outcomes for the people using the service are being met. The date by which we will do a key inspection: Name of inspector: Andrea East Date of this annual service review: 1 0 1 1 2 0 0 9 Annual Service Review Page 1 of 6 Information about the service
Address of service: Derby Road Kingsbridge Devon TQ7 1JL 01548852603 01548853017 Telephone number: Fax number: Email address: Provider web address:
Name of registered provider(s): Conditions of registration: Category(ies) : dementia old age, not falling within any other category physical disability Conditions of registration: Mrs Sharon Angela Hard,Mr Richard Hard Number of places (if applicable): Under 65 Over 65 10 0 4 0 13 0 The maximum number of service users that can be accommodated is 13. The registered person may provide the following category of service only: Care home only - Code PC to service users of either gender whose primary care needs on admission to the home are within the following categories: Old age, not falling within any other category (Code OP) - maximum of 13 places Dementia (Code DE) maximum of 10 places Physical disability (Code PD) - maximum of 4 places Have there been any changes in the ownership, management or the Yes service’s registration details in the last 12 months? If yes, what have they been: There have been no changes in the service registration details. Date of last key inspection: Date of last annual service review (if applicable): Brief description of the service Overleat is a small family run home situated near the centre of Kingsbridge. The home is a period property, and is set next to a small park on the level to the Quayside walk and the town centre.
Annual Service Review Page 2 of 6 The home provides accommodation on two storeys, serviced by a chair lift, for up to 10 older people with or without physical disabilities and/or with mild confusion. Accommodation is in single rooms, which vary in size, and some have en suite facilities. The home also has level, easily accessible gardens and parking facilities. The weekly fees range between #314 and #450. Written information is available for people considering going to live at Overleat. Annual Service Review Page 3 of 6 Service update since the last key inspection or annual service review:
What did we do for this annual service review? We looked at all the information we have received, or asked for, since the last key inspection or annual service review. This included; The annual quality assurance assessment (AQAA) that was sent to us by the service. The AQAA is a self-assessment tool that focuses on how well outcomes are being met for people using the service. It also gave us some numerical information about the service. Surveys returned to us by people using the service and from other people with an interest in the service. The previous key inspection and the results of any other visits that we have made service in the last 12 months. Relevant information from other organisations and what other people have told us about the service. What has this told us about the service? The home sent us their annual quality assurance assessment when we asked for it. It was clear and gave us all the information we asked for. We looked at the information in the AQAA and our judgement is that the home is still providing a good service and that they know what further improvements they need to make. The annual quality assessment audit gave information on continued staff training and development and ongoing development of policies and procedures and practices. The home continues to let us know about things that happened since the last key inspection and they have shown they have managed issues well. They work well with us and have shown that their service continues to provide good outcomes for the people who use it. One survey about the home said that that the service fed people well and that the food was always well cooked. There was one safeguarding alert related to one member of staff and one person living in at the home. The alert was unsubstantiated and the home worked with us to resolve the situation. There have been no complaints received by us regarding the service. What are we going to do as a result of this annual service review? We will continue to monitor the service, through our inspection process, annual quality assurance assessments and continued feedback from the people who use the service, relatives and outside organisations.
Annual Service Review Page 4 of 6 We will also inspect the service at any time if we have concerns about the quality of the service or the safety of the people using the service. Annual Service Review Page 5 of 6 Reader Information
Document Purpose: Author: Audience: Further copies from: Annual service review CQC General Public 0870 240 7535 (national contact centre) Our duty to regulate social care services is set out in the Care Standards Act 2000. The content of which can be found on our website. Helpline:
Telephone: 03000 616161 Email: enquiries@cqc.org.uk Web: www.cqc.org.uk We want people to be able to access this information. If you would like a copy of the findings in a different format or language please contact our helpline or go to our website. Copyright © (2009) Care Quality Commission (CQC). This publication may be reproduced in whole or in part, free of charge, in any format or medium provided that it is not used for commercial gain. This consent is subject to the material being reproduced accurately and on proviso that it is not used in a derogatory manner or misleading context. The material should be acknowledged as CQC copyright, with the title and date of publication of the document specified. Annual Service Review Page 6 of 6 - Please note that this information is included on www.bestcarehome.co.uk under license from the regulator. Re-publishing this information is in breach of the terms of use of that website. Discrete codes and changes have been inserted throughout the textual data shown on the site that will provide incontrovertable proof of copying in the event this information is re-published on other websites. The policy of www.bestcarehome.co.uk is to use all legal avenues to pursue such offenders, including recovery of costs. You have been warned!
